RBFX Support

Changes in trading schedule on currency pairs and metals Dear Clients and Partners! We’re informing you that on March 13th 2016, the USA will transfer to the daylight saving time. European countries will switch to the summer time on March 27th 2016. Thereby, there will be some minor changes to the trading schedule*. From March 13th to 25th 2016, trading on some instruments will be opened and closed 1 hour earlier (server time) than now. From March 28th to October 28th 2016, trading on the same instruments will be available within the operating range of the contract specifications. Trading schedule on metals: XAUUSD • From March 13th to 25th, 2016: 12:01 AM to 10:59 PM (EET) • From March 28th to October 28th, 2016: 1:01 AM to 11:59 PM (EEST) XAGUSD • From March 13th to 25th, 2016: 12:01 AM to 10:59 PM (EET) • From March 28th to October 28th, 2016: 1:01 AM to 11:59 PM (EEST) Trading schedule on CFDs: CFDs on American indices • From March 13th to 25th, 2016: 12:00 AM to 10:15 PM (EET) • From March 28th to October 28th, 2016: 1:00 AM to 11:15 PM (EEST) CFDs on Oil (Brent and WTI) • From March 13th to 25th, 2016: 2:00 AM to 10:15 PM (EET) • From March 28th to October 28th, 2016: 3:00 AM to 11:15 PM (EEST) CFDs on American stocks • From March 13th to 25th, 2016: 3:30 PM to 10:00 PM (EET) • From March 28th to October 28th, 2016: 4:30 PM to 11:00 PM (EEST) Trading schedule on currency pairs: USDRUB ** • From March 13th to 25th, 2016: 09:00 AM to 6:00 PM (EET) • From March 28th to October 28th, 2016: 10:00 AM to 7:00 PM (EEST) We’d like to pay your attention that on March 18th and 25th 2016, trading on all instruments will be closed at 11:00 PM server time. One should also take into account that when some trading servers transfer to Eastern European Summer Time (EEST = UTC+3) on March 28th 2016, some clients may experience problems because of the difference between the server time and their local time. Please, take into account these changes in schedule when planning your trading activity. * - This schedule is for informational purposes only and may be changed. ** - The schedule may be changed in case the bill about switching to DST (daylight saving time) in Russia is approved. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 07/03/2016, 8:00 PM - Forecasting The Week Ahead. • 09/03/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

New WebTrader RoboForex mobile version is launched Dear Clients and Partners! We are glad to tell you that the updated version of the WebTrader platform is completely optimized for convenient and productive trading in all types of mobile devices. This was the result of long and laborious work of RoboForex experts on the interface, design and functionality of the portable version of the terminal. The trading process now will be comfortable even for the small screen resolution and diagonal devices owners, who previously faced some difficulties. The full list of mobile WebTrader interface abilities: • Working with all types of MT4 accounts • The ability to view the current market price and spread size • View instrument chart, multiple time-frames and chart types support • The list of open transactions, recent information about account state and the sum of classical and transferable bonuses on it • Opening and placing all types of orders, including pending ones, setting levels of Take Profit and Stop Loss • Full history of all account transactions • List of active bonuses with the possibility of selective cancellation webtrader.roboforex.com Please note that you can transfer from the mobile interface to the full version of WebTrader platform with the help of the icons in the upper right corner of the page. Sincerely, RoboForex

Highlights of the RoboForex participation in the "iFX EXPO" professional exhibition Dear Clients and Partners! We are pleased to announce that the RoboForex group participated and was the gold sponsor at the "iFX EXPO" professional exhibition, held in Hong Kong in early 2016. With each passing year, RoboForex expands its presence in the Asian market, and participation in international exhibitions of B2B format of such a high level as "iFX EXPO", is an important step in this direction. Now it is one of the largest professional trade forums for the participants of the industry: technology solution providers, Forex and Binary Options brokers, Introducing Brokers and White Label partners from around the world. RoboForex head of business development in Asia Rostislav Prus At the exhibition, our colleagues talked about the RoboForex affiliate program and prospects of development of a multi-level IB network in Asia, as well as introduced a new service - to connect RoboForex liquidity via FIX protocol. During the exhibition, we held two free seminars on our investment platforms CopyFX and RAMM: • CopyFX Investment platform CopyFX Investment platform – a technological service for copying transactions. The main feature of the platform - detailed statistics on the trading results of Traders and investment efficiency of investors. The flexibility of settings allows you to easily analyze the information and choose the most efficient traders. You will be able to make a profit with minimal effort and time by copying Traders or receiving a commission from the investors. • RAMM investment system (Risk Allocation Management Model) RAMM (Risk Allocation Management Model) is a completely new direction in the Forex market investments. The RAMM-platform allows investors to instantly set the level of acceptable risk, the limit of which a trader can not exceed, under normal market conditions. The integrated risk management system automatically selects the optimum size of the opening positions without reducing the level of profitability of your investment. Proportional distribution of profits and copying strategies with strictly identical price of execution of orders will allow you to get maximum efficiency from your investment without complicated calculations. ramm.roboforex.com The exhibition this year in Hong Kong, which was attended by over 2 500 people, was the fourth in a row, and in its list of sponsors includes about 75 companies. Thanks to the concluded forum, in just three days, we were able to significantly strengthen and expand business relationships with our Malaysian, Brunei and Korean partners. RoboForex head of business development in Asia Rostislav Prus Photos from iFX EXPO: Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 29/02/2016, 8:00 PM - Forecasting The Week Ahead. • 02/03/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

RAMM-accounts from RoboForex: investments with full control of the level of risk Dear Clients and Partners! We’re pleased to inform you that RoboForex, represented by RoboTrade Ltd, offers you an opportunity to trade on RAMM-accounts, a new development in the investment field on the Forex market. RAMM (Risk Allocation Management Model) is an investment model, which is based on the higher risk management and proportional allocation of profit between traders and investors. After opening a single RoboForex RAMM-account, you can work as both a Trader and an Investor and receive double profit! The platform for trading on RoboForex RAMM-accounts is available at: ramm.roboforex.com Features of the platform: • Opportunity to choose the maximum acceptable risk, which can not be exceeded in most cases • Unique mathematical model, which improves profitability of strategies based on the specified risks • Automatic calculation of the transaction volume helps you to determine the required volume of the transaction and, based on it, build a strategy Open a RAMM-account in just several steps: go to "Open RAMM-account" page of your Live Account and enter required information. You can learn more about the service on "RoboForex RAMM-accounts" page of our website. In the near future, RAMM-platform webinars will be available as well. Follow our news! Please note that right now the service is available to RoboTrade Ltd clients only. Sincerely, RoboForex

in cTrader platform Dear Clients and Partners! We’re pleased to inform you that RoboForex has expanded the list of the instruments for cTrader terminal by adding CFDs on stocks and iShares. Now you can vary your investments by adding assets of the global brands and companies such as Apple, Adidas, Volkswagen, Barclays, Facebook, and Tesla Motors to your trading. Investing in these instruments will help you to expand your trading opportunities and find the assets that are the most profitable for you. Right now, new symbols are available on the demo-server only, but we’re planning to enable them for real accounts of our clients in the nearest future. More detailed information about new trading opportunities can be found on "Trading CFDs on stocks in cTrader" page. All you have to do to start trading CFDs on stocks and iShares is to open a cTrader-based ECN-Pro demo account. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 22/02/2016, 8:00 PM - Forecasting The Week Ahead. 24/02/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

Become the best trader in stocks in "Best stock trader" contest Dear Clients and Partners! We’re pleased to inform you that starting February 22nd 2016, RoboForex launches a new long-term contest to determine the best trader in stocks – "Best stock trader". Prove your dominance over competitors and receive prize money in the form of the bonus for real trading. The contest is held on cTrader-based Demo ECN-Pro NDD accounts on the following instruments: iShares, EU Equities (UK, France, Belgium, Switzerland, Spain, Netherlands, and Germany), and US Equities. The winner is the participant with the largest balance on the contest account by the end of the competition. The prize fund is shared between 10 best participants of the competition according to their final contest Ranking. • The period of the contest: from 12:00:01 AM February 22nd 2016 to 11:59:59 PM April 8th 2016 (server time). • More detailed rules of the contest can be found in "Best stock trader" section of ContestFX website. We wish you successful trading and huge wins! Sincerely, RoboForex

Changes in trading schedule Dear Clients and Partners! We’re informing you that due to the public holiday in Russia, Defender of the Fatherland Day, on February 22nd and 23rd, USDRUB will not be available for trading. Trading schedule on USDRUB: • 22.02.2016 - no trading. • 23.02.2016 - no trading. Starting February 24th, 2016, the above-mentioned instrument will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity. Sincerely, RoboForex

Changes in margin requirements for CFD Dear Clients and Partners! We’d like to pay your attention that starting February 22nd 2016, margin requirements for CFDs on American and German stocks will be changed. For the above-mentioned instruments, the new value of margin will be 5%. At the same time, the margin requirements for CFDs on indices and oil will remain the same, 1%. Other trading conditions for CFDs and indices will remain intact as well. In view of the foregoing, we recommend you to modify open positions on your accounts and take into account these changes when planning your trading activity. Sincerely, RoboForex

RoboForex representative office in China Dear Clients and Partners! We’re pleased to inform you that RoboForex, represented by RoboTrade Ltd, has opened a Representative office in the People's Republic of China. From now on, our clients and partners from this region can address any questions they have directly to the Company’s Representatives, who will provide them with knowledgeable assistance about our services and products. Presence in the region is a very important aspect for strengthening of our clients’ trust. Representative office in China gives us an excellent opportunity to create a "direct communication channel" with traders, investors, and partners of this region, in order to learn more about their interests and needs. We’re open to the public and will be glad to see you in our new Representative office. "Our cozy office is located in a beautiful waterside city of Dalian. The Chinese office staff are professionally experienced and ready to solve any problem the client has using affirmative and flexible approach". Project Manager of the Chinese Region Qi Dali Address: Zhongshan district, Dagong st. no.13, Tower 2, Unit 2 40-1, Dalian, China Phones: +86 400 9972055, +86 411 39274005 E-mail: [email protected] Opening hours: 10:00 - 20:00 Sincerely, RoboForex

Trading Central analytics for all RoboForex clients Dear Clients and Partners! We’re pleased to inform you that from now on, all our clients have an excellent opportunity to use analytical materials from Trading Central, a prestigious analytical bureau. Technical analysis from this expert agency is available in Live Account, as well as in the form of trading indicators directly in MetaTrader4 and cTrader trading platforms. RoboForex is one of the first brokers that made Trading Central widget for cTrader platform available to its clients. This innovative solution provides traders with "one click trading" with the help of the signals from Trading Central with recommended Take Profit and Stop Loss levels. Use Trading Central analytics in the way that is more convenient to you: • Widget for cTrader Access to integrated signals from Trading Central, "one-click" trading from the chart, one can easily modify Take Profit and Stop Loss levels for open positions, as well as enable and disable support/resistance levels on the chart with "TARGET" button. • Indicator for MetaTrader4 It operates automatically, the most important trend indicators in a "single-window" format (technical analysis strategies, forecasts, commentaries and detectors of key levels) can be easily combined with standard indicators and technical analysis tools. • Analytics in Live Account Technical analysis for defining monthly and weekly trends, notifications for buying/selling based on signals from indicators on daily timeframe, and Japanese candlesticks analysis with indication of recommended direction for different instruments. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 15/02/2016, 8:00 PM - Forecasting The Week Ahead. 17/02/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

Changes in trading schedule on Metals and CFD Dear Clients and Partners! We’re informing you that on February 15th, 2016, in observance of President's Day in the United States, trading in metals, as well as a number of CFDs will be traded according to the changed* schedule: Trading schedule for metals (XAUUSD, XAGUSD): • 15.02.2016 – trading is closed. • 16.02.2016 – resumption of trading on the standard schedule. Trading schedule for CFD on American stocks and indexes: • 15.02.2016 – trading is closed. • 16.02.2016 – resumption of trading on the standard schedule. Trading schedule for CFD on oil: • 15.02.2016 – trading is closed. • 16.02.2016 – resumption of trading on the standard schedule. Please take into account these changes in your work schedule. * - This schedule is for informational purposes only and may be changed. Sincerely, RoboForex

Changes of trading conditions for MT4 Pro-Cent accounts Dear Clients and Partners! We’re informing you that due to performance optimization of the server, which processes MT4-based Pro-Cent accounts, trading conditions for this account type will be changed starting February 8th, 2016. The minimum orders size will be increased from 0.01 to 0.1 lots. The minimum step of the orders size for Pro-Cent accounts, along with existing parameters for MT4-based Fix-Cent accounts will remain intact, 0.01 lots. Trading conditions for MT5-based Pro-Cent accounts will not be changed. Please, take into account this information when planning your trading operations and customizing the algorithms that are used in automatic trading systems. Sincerely, RoboForex

Funds withdrawal in Chinese yuans via China UnionPay Dear Clients and Partners! We’re pleased to inform you that China UnionPay payment system is now available for funds withdrawal. In the past, this payment system was available only for depositing funds to trading accounts. All withdrawals can be made in Chinese yuans, which allows using the currency that is familiar to you and avoiding any additional calculations because there is no need of currency conversion. • Using China UnionPay, you can make withdrawals from 50 CNY with the fixed commission of 5 CNY. • The maximum amount, which is allowed to be withdrawn per one transaction, is 50,000 CNY. To use this new way of funds withdrawal, choose the corresponding system in the "Withdraw funds" section in your RoboForex Live Account and then follow the instructions from the system. More detailed information about commissions and the time required to execute applications to withdraw funds can be found on "Payment systems" page of our website. Sincerely, RoboForex

RoboForex has received "Best Retail Forex Broker" award Dear Clients and Partners! We’re pleased to inform you that RoboForex (CY) Ltd has once again won a prestigious award during "Mena 15th Forex Show" exhibition, where the Company has become a winner in the category "Best Retail Forex Broker". Last year may be fairly considered as one of the most significant in the history of RoboForex Financial Group. New Bonus programs and services, quality improvement of trading conditions and Affiliate programs, and participation in international events all over the world – all these factors helped us to move to a new stage of development. Mena Forex Show is the largest international financial conference in the Middle Eastern region, which took place for the 15th time. In different years, awards of the conferences were won by many leading international financial companies. RoboForex has won the award for the third time: earlier, the Company received "Best Standard Forex Broker 2014" and "Best Forex News & Analysis Provider 2013" awards. It’s very important for us that RoboForex has won the recognition of the judging panel of such prestigious forum, and we’d like to thank all traders for their support. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 01/02/2016, 8:00 PM - Forecasting The Week Ahead. 03/02/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

Rollover of Contracts for Difference on oil Dear Clients and Partners! We remind you that on January 28th 2016, Contracts for Difference on Oil Brent will be rolled over. As a result, the following actions will be performed: January 28th 2016 • Trading session on Brent will be closed at 8:00 PM (server time). • On January 29th, the balance on the accounts, which had open Brent positions at the time specified above, will be adjusted. The value of the balance adjustment will depend on the difference between the closing price of the expired future contract and the last price of the actual contract on Brent. Additional conditions when rolling the contracts over: • The above-mentioned information is valid only for positions on real accounts • Positions on demo accounts (including contest ones) will be closed at 8:00 PM on January 28th 2016 at the last available price of the trading session The schedule of the oncoming rollovers of Contracts for Difference can be found on "Contract Specifications" page of our website. Sincerely, RoboForex

RoboForex is an official sponsor of a football team Dear Clients and Partners! We’re pleased to inform you that RoboForex Financial Group is an official sponsor of the Limassol Police Department football team. Supporting the participants of an amateur football league is the Company’s conscious step to help and promote local sport, which is sure to be a better way to invest funds than to hold expensive advertising campaigns. Moreover, our cooperation with the Police Department is another sign that the Company’s activity is completely transparent and that RoboForex is striving to operate honestly and legally in all spheres of the modern society. At present, the team is participating in KOEP, a local nonprofessional league, and KOA tournaments for the Armed Forces of the Republic of Cyprus. So far, IPA Limassol Football Team ranks second in the standings with 5 wins; the team’s players have a serious attitude for winning this season and play each game with maximum efforts. In order to be kept up-to-date of the latest success of IPA Limassol Football Team, including photo reports form games, visit the team’s website. We will follow the progress of the Cyprian footballers as well and would like to wish them more impressive wins! Sincerely, RoboForex

FIX API and special trading conditions – for 3 months! Dear Clients and Partners! As a part of the Company’s promotion, RoboForex offers its institutional clients access to interbank liquidity and execution of all orders on special conditions. Receive access to liquidity from the leading providers viaFIX-protocol with order routing via MT4 Gateway and assess a brand new level of trading on the Forex market! Trading conditions from RoboForex (CY) Ltd include the leverage up to 1:200, average spreads from 0 pips, a wide range of CFD instruments, and market execution of orders. Submit an application to connect to FIX API or MT4-Gateway and you’ll receive special conditions for the next 3 months: • Free-of-charge quotes feeder from the world’s leading providers. After 3 months, the minimum monthly payment will be 1,000 USD. • A single Rebates payment of 50% or 2,500 USD in case your total monthly commission paid to RoboForex is 5,000 USD. • Decreased rates of brokerage commission – just 15 USD for the trading volume of 1,000,000 USD. • Using MT4-Gateway, you can trade both currency pairs and CFD instruments. • For brokers, easy connection to liquidity via MT4-Gateway with an opportunity to process up to 100 real orders per calendar day without buying the gateway. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 25/01/2016, 8:00 PM - Forecasting The Week Ahead. 27/01/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

Receive additional profit for your trading volume! Dear Clients and Partners! Do you know that you can earn not only a direct income from transactions you make when trading, but also some additional funds, which are paid by the Company as a part of its special programs? In such cases, the amount of your trading volume can help you to access special client services intended to make the trading process simpler or even more profitable. VPS-server Access to a remote server provides an opportunity of 24/7 trading and speedy connection to trading servers and your account. Read more Up to 20% on available funds Monthly payments on your funds, which are not used in trading. Payments may be up to 20% per cent per annum. Read more "Rebates" program Each month, receive up to 3 USD for a lot to standard accounts and up to 30% of the paid commission to ECN-accounts. Read more Sincerely, RoboForex

RoboForex (CY) Ltd is a participant and the Gold sponsor of "iFX EXPO" Dear Clients and Partners! During the last week of January, Hong Kong will host "iFX EXPO", an international exhibition. We’re pleased to inform you that this year RoboForex (CY) Ltd will act as a participant of the event, and as the Gold sponsor as well. The Company’s successful operation on the Asian market has helped us to earn confidence of a vast number of traders over the last years. Participation in "iFX EXPO" is another step of our development and progress, and one more opportunity to strengthen cooperation with our clients and introduce the Company to a newer and wider audience. During the exhibition, our Company is going to hold a seminar on CopyFX investment platform This year, we’ll introduce an updated and improved version of CopyFX investment platform, which helps users to get profit as time-effective as possible due to the proper investment of funds or their trading experience. Speaker: Rostyslav Prus, RoboForex development manager in Asia During the exhibition, RoboForex will present the products, which are already familiar to traders, and several new services of the Company, including Liquidity from RoboForex via FIX protocol. RoboForex offers institutional brokers an opportunity to access liquidity via FIX protocol using the Bridge of the Company’s proprietary design. Also, we’ll offer our own web-terminal, WebTrader RoboForex, with an opportunity of branding (placing the logo of the institutional client). More detailed information about the exhibition can be found on the official website of the event. Sincerely, RoboForex