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RBFX Support

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  1. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 06/06/2016, 8:00 PM - Forecasting The Week Ahead. • 08/06/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
  2. German version of ContestFX website has been launched  Dear Clients and Partners! We’re pleased to inform you that in order to expand and strengthen the Company’s influence in the European region, RoboForex has launched the German version of ContestFX website at the following address: www.contestfx.com/de The Contest project is very popular as it provides traders with opportunities to test themselves on demo accounts and start trading on the Forex market without investing their own funds. In this new version, German traders will be able to receive all necessary information in their native language and, thanks to this, use opportunities provided by the website as efficiently as possible. RoboForex (CY) Ltd representative Juergen Rosswinkel  The number of RoboForex clients in German-speaking countries is constantly increasing, that is why we translate websites of other companies, which are included into RoboForex Group, into the German language as well. We’d like to remind you that German versions of CopyFX and RoboOption websites were launched earlier. To read more about ContestFX project, visit "Forex traders contest" page of our website. Sincerely, RoboForex  Â
  3. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 30/05/2016, 8:00 PM - Forecasting The Week Ahead. • 01/06/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
  4. Changes in trading schedule on CFD and Metals  Dear Clients and Partners! We’re informing you that due to the public holidays in the USA (Memorial Day) and the United Kingdom (Late May Bank Holiday), on May 30th and 31st 2016, XAUUSD, XAGUSD, and CFDs will be traded according to the changed* schedule. Changes in trading schedule on XAUUSD, XAGUSD, and CFD • May 30th, 2016 – no trading. • May 31st, 2016 – trading starts at 10:00 AM server time. Starting June 1st 2016, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity. * - This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboForex Â
  5. MetaTrader5-based hedge accounts are available for registration  Dear Clients and Partners! We’re pleased to inform you about an opportunity to register MetaTrader5-based (MT5) hedge accounts, which allow you to open multiple positions in the same instrument, including oppositely directed ones. You can use the locking option, which is familiar from MetaTrder4 terminal, but in the more powerful and faster platform. RoboForex is one of the first companies to introduce MetaTrader5 platform with the hedging position accounting system. From now on, our clients can use the locking option with the benefit of all other features of the most advanced trading terminal. RoboForex representative Anton Ivanov  Trade in the same way as you do through MetaTrader4 terminal and take all advantage of the fifth version of the platform! New position accounting system is already familiar to users, because it’s similar to the one in MetaTarder4 platform. Now, given the traders can use the locking option in MetaTrader5 terminal as well, there are no more barriers for transition to a more advanced trading platform. MetaTrader5 terminal features: • Order execution in several transactions. • Testing trading robots according to the real tick history. • Multithread testing using MQL5 Cloud Network agents. • Using robots (advisors) for several trading instruments simultaneously. • Online chat for communicating with other traders. • Updated User manual with graphics and videos. • New trade operation type – closing a position by an opposite one (Close By). • Combined pending orders (Buy Stop Limit and Sell Stop Limit). • 21 timeframes. • Economic calendar. • MQL-programs execution speed much faster than MT4. • 64 bit support.    • If you opened MetaTrader5-based account before this update was released, you will continue trading on the same terms (netting system). To start trading through MT5 terminal with the locking option, you have to open a new trading account and choose the "Hedging system" option. • Please make sure that the version of your terminal supports the hedging accounting system. The system is supported by MT5 terminal of build 1325 or later. The terminal is updated automatically when it is restarted. In case you have problems updating the terminal, contact our Live Support. Sincerely, RoboForex Â
  6. No overnight commission for RoboForex RAMM accounts Dear Clients and Partners! We're pleased to inform you that starting May 24th 2016, there will be no overnight commission at all for RoboForex RAMM accounts. Receive the most possible profit from using the platform: • No swaps are charged for all trading instruments • No additional commissions and extra charges to spread This improvement may be relevant to those clients, whose trading strategies are very sensitive to swaps, and those, who are not allowed to trade or invest with swaps because of Sharia laws. Join the RAMM system right now! Period of the offer: 24.05 - 22.07.2016   Sincerely, RoboForex Â
  7. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 23/05/2016, 8:00 PM - Forecasting The Week Ahead. • 23/05/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
  8. Improvement of trading conditions for RoboForex RAMM accounts Dear Clients and Partners! We’re pleased to inform you that RoboForex is improving trading conditions for RAMM accounts. These improvements will expand your opportunities both for copying transactions and for providing your strategies for being copied by others. Improvement for RAMM accounts: • The list of the trading instruments available for trading has been expanded The following currency pairs have been added to the ones already being traded: • Stop & Limit levels have been completely cancelled From now on, you can place pending orders as close to the current market prices as your trading strategy requires. Please note that because of the trading conditions changes for RAMM accounts, starting May 23rd 2016 the USDZAR instrument will be no longer supported and available for trading. Join the RAMM system right now! Become an Investor, a Trader, or you can be both and, thanks to it, receive maximum benefits from the platform. Sincerely, RoboForex
  9. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 16/05/2016, 8:00 PM - Forecasting The Week Ahead. 18/05/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
  10. Changes in trading schedule on CFDs on German stocks and the DAX index Dear Clients and Partners! We’re informing you that due to the public holiday in Germany, Whit Monday, CFDs on German stocks and the DAX index will be traded according to the changed schedule. CFDs on German stocks and the DAX index • May 16th, 2016 – no trading. • May 17th, 2016 – trading starts as usual. Please, take into account these changes in schedule when planning your trading activity. Sincerely, RoboForex
  11. Changes in trading schedule Dear Clients and Partners! We’re informing you that due to the public holidays in Russia, Spring and Labor Day and Victory Day, USDRUB will be traded according to the changed schedule. Trading schedule on the USDRUB currency pair: • May 2nd and 3rd, 2016 – no trading. • May 4th, 2016 – trading starts as usual. • May 9th, 2016 – no trading. After May 10th 2016, the instrument will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity. Sincerely, RoboForex
  12. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 25/04/2016, 8:00 PM - Forecasting The Week Ahead. • 27/04/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
  13. "Trader without commission" - a new offer type at CopyFX Dear Clients and Partners! We’re pleased to inform you that now you have an opportunity to use a new offer type, "Trader without commission". The distinction of the new offer type is that Traders receive no commission for transactions copied from their accounts. So, how can "Trader without commission" scheme be useful for CopyFX users? Investors You can test the efficiency of the chosen Trader’s strategy without any expenses. In this case, all profit from copied transactions stays on your accounts. Traders 0% commission provides you with a competitive advantage: you can increase the number of your subscribers fast and earn loyalty of your Investors. "Trader without commission" offer type is already available in your Members Area. All other settings when creating the offer and subscribing to it remain intact. Take this new opportunity right now: Sincerely, RoboForex
  14. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 18/04/2016, 8:00 PM - Forecasting The Week Ahead. • 20/04/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
  15. Changes in trading parameters for CFD on oil Dear Clients and Partners! Because of potential reduction in liquidity after the oil producers summit in Doha on April 17th 2016, trading the Brent and WTI instruments will only be allowed in "Close Only" mode starting 12:00 PM server time this Friday April 15th. After trading sessions on these instruments open on Monday April 18th 2016, they will be available for trading as usual. We recommend you to take into account this information* when planning your trading activity, and modify your open positions and pending orders in proper time. * - This schedule is for informational purposes only and may be changed. Sincerely, RoboForex
  16. New "Tradable bonus" – now up to 50% Dear Clients and Partners! We’re pleased to inform you that RoboForex has improved conditions of "Tradable bonus up to 50%" program: from now on, you can receive twice as much bonuses for the same deposit amounts as before. The bonus amount depends on the sum you deposit to your account RoboForex tradable bonus is: • All details about the program can be found on "Tradable bonus up to 50%" page. • All actual programs and offers can be found on "Bonuses, programs and offers" page. Sincerely, RoboForex
  17. CopyFX and RAMM investment platforms are now available to RoboForex (CY) Ltd clients Dear Clients and Partners! We’re pleased to inform you that the license No. 191/13* issued to RoboForex (CY) Ltd has been expanded – the following type of activity, "Portfolio Management", has been added. As a result, our clients now can use CopyFX and RAMM investment platforms. This innovation will allow traders to choose the most convenient and efficient way of investing money and get additional profit. The Company’s partners, attracting new clients for trading through CopyFX and RAMM platforms, are expected to receive more profit because of increased trading volumes on these accounts and thanks to attracting subscribers to their own strategies. What are qualitative changes of our investment platforms? CopyFX Copy trading investment platform • One can trade as both a Trader and an Investor. • An Investor makes money by copying transaction of one or several Traders. • A Trader makes money by receiving commission for transactions copied by Investors. • An Investor is provided with unlimited access for managing his funds. • Investors and Traders can open cent and standard accounts and use the cross-copying system for mutually beneficial cooperation. RAMM Risk Allocation Management Model • One can trade as both a Trader and an Investor. • An Investor, using his RAMM account, copies strategies of one or several Traders. • A Trader creates trading strategies and can receive up to 50% of his Investors’ profit. • Users have an opportunity to set the maximum risk level, which can’t be exceeded in most cases. • Automated calculations of transactions volume helps to define the required transaction amount easily and, based on it, build a strategy. Both platforms are sure to help traders to open new investment horizons and get the most from trading on the Forex market, and partners to expand their affiliate networks and increase their profit from cooperation with RoboForex. Try trading on CopyFX and RAMM today! * - You can read more about the license in "RoboForex (CY) Ltd investment and ancillary services". Sincerely, RoboForex
  18. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 04/04/2016, 8:00 PM - Forecasting The Week Ahead. • 06/04/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
  19. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 28/03/2016, 8:00 PM - Forecasting The Week Ahead. • 30/03/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
  20. Changes in trading schedule on Metals and CFD instruments Dear Clients and Partners! We’re informing you that due to the public holiday in the USA, the United Kingdom, and Germany, Catholic Good Friday, Metals and CFDS will be traded according to the changed schedule*. Trading schedule on Metals: XAUUSD, XAGUSD • March 24th, 2016 – trading stops at 10:59 PM server time. • March 25th, 2016 – no trading. • March 28th, 2016 – trading starts at 1:00 AM server time. Trading schedule on CFDs: CFDs on Oil • March 24th, 2016 – trading stops at 10:15 PM server time. • March 25th, 2016 – no trading. • March 28th, 2016 – trading starts at 3:00 AM server time. CFDs on American indices • March 24th, 2016 – trading stops at 10:15 PM server time. • March 25th, 2016 – no trading. • March 28th, 2016 – trading starts at 1:00 AM server time. CFDs on British and German indices • March 24th, 2016 – trading stops at 11:15 PM server time. • March 25th, 2016 – no trading. • March 28th, 2016 – no trading. • March 29th, 2016 – trading starts at 1:00 AM server time. CFDs on American stocks • March 24th, 2016 – trading stops at 10:00 PM server time. • March 25th, 2016 – no trading. • March 28th, 2016 – trading starts at 4:30 PM server time. CFDs on German stocks • March 24th, 2016 – trading stops at 6:30 PM server time. • March 25th, 2016 – no trading. • March 28th, 2016 – no trading. • March 29th, 2016 – trading starts at 10:00 AM server time. Please, take into account these changes in schedule when planning your trading activity. * - This schedule is for informational purposes only and may be changed. Sincerely, RoboForex
  21. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 21/03/2016, 8:00 PM - Forecasting The Week Ahead. • 23/03/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
  22. FxCuffs exhibition is a new chapter of RoboForex development Dear Clients and Partners! We’re pleased to inform you that RoboForex (CY) Ltd continues its expansion in the European region, gradually captures new opportunities, and successfully reaches desired goals. Another step in this direction was the Company’s participation in one of the largest exhibitions-conferences in the Eastern Europe – FxCuffs. The exhibition took place in the Polish city of Krakow on March 11th and 12th 2016. Apart from RoboForex, the exhibition featured more than 40 companies, among which were both local and international forex brokers, training centers, and payment system providers. Leading specialists of financial markets from Switzerland, Ireland, the USA, and Poland were among the speakers of the forum. Photoreport from FxCuffs: Our Company is constantly improving the quality of client services and partner support. We’re striving to get closer to them, consult their interests and special aspects of the region in order to provide them with more favorable trading conditions with as many trading instruments as possible. Participation in such events as FxCuffs is an integral part of the Company’s development. For instance, for our Polish clients, we’ve updated the website in their native language, right now we’re developing client support service in Poland and in the nearest future planning to offer local traders opportunities for faster and more profitable depositing and withdrawal of funds using local payment systems. Development manager in Europe Konstantin Rashap Sincerely, RoboForex
  23. Account depositing via PayPal for RoboForex (CY) Ltd clients Dear Clients and Partners! We’re pleased to inform you that from now on RoboForex (CY) Ltd clients has an opportunity to deposit their trading accounts using the famous worldwide payment system, PayPal. This company has already been added to the list of the available ways of funds depositing in your Live Account. About the system • Available in 203 countries • Serves 169 million of active accounts • Supports more than 100 currencies Deposit conditions • Currencies: EUR / USD • Limits: from 10 to 5,000 EUR / USD • Commission: 0% RoboForex specialists’ work doesn’t stop here – in the future, PayPal electronic wallets will be added to the list of the systems available for funds withdrawal. If you want to be the first to know about this, follow RoboForex news on the Company’s official website or read our newsletters. Sincerely, RoboForex
  24. Opportunity to transfer funds in national currencies via NETELLER and Skrill Dear Clients and Partners! We’re pleased to inform you that the list of the national currencies for depositing funds to and withdrawing them from trading accounts has been expanded. From now on, you can use NETELLER and Skrill payment systems to transfer funds in Indian rupee (INR), Malaysian ringgit (MYR), UAE dirham (AED), and Polish zloty (PLN). You can learn more about payment conditions from NETELLER and Skrill systems in "Deposit/Withdrawal" section of our website. Sincerely, RoboForex
  25. RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 14/03/2016, 8:00 PM - Forecasting The Week Ahead. • 16/03/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).
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