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RBFX Support

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  1. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    11/08/2014, 8:00 PM - Follow up Analysis.
    13/08/2014, 8:00 PM - RSI Implications.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  2. Changes in the affiliate program conditions

    Dear Partners!

    We inform you that starting from 13th of August 2014, in the terms and conditions of the affiliate program, the following changes will be added:

    1. The verification of the affiliate’s personal data will become mandatory. Withdrawal from the affiliate account and transfer between accounts will be available only after passing the passport and address verification.

    2. The maximum size of affiliate’s commission that can be received for one attracted client will be limited:

    - 5,000 USD for the participants of "Agent" and "Webmaster" programs ("Start" and "Expert" levels).
    - 10,000 USD for the participants of the program "Webmaster" ("VIP" level).

    You can find the statistics on the amounts of received commission for each attracted client in your Live account in the "Your referrals" section.

    3. Minimal requirements will be set out regarding the number of active clients, attracted by an affiliate:

    - For the participants of the "Agent" program - at least 3 active clients.
    - For the participants of the "Webmaster" program ("Start" level) - not less than 5 active clients.

    4. The requirements for the minimal trading turnover of the attracted clients of the "'Webmaster" affiliate program ("VIP" level) will be changed to - from 5,000 lot/per month.

    The appropriate changes will be added into the new edition of the Affiliate Agreement, which will come into force starting from 13th of August 2014.

    In the new edition of the agreement, the following amendments, additions and clarifications have been added:

    - Change of numbering in sections: 2, 4, 6.
    - Changed items: 2.10.2, 4.2.8, 6.17.
    - Added new items: 2.7, 2.8, 4.2.7, 5.1.7, 6.4, 6.5, 6.13, 6.16.
    - Introduced the terms: "Verified affiliate", "Inactive affiliate program".
    - Changes in the definition of "active client".

    You can read the full version of the Affiliate Agreement in "Affiliate Agreements" section of your Live Account.

    Sincerely,
    RoboForex


    RoboForex affiliate programs is an excellent opportunity to create your own business. The Company offers several different types of affiliate programs: for beginners of Forex market, website owners, experienced partners, etc. A wide range of tools for attracting new clients are available for our partners, including informers, which are very convenient to visualize up-to-date information.

  3. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    04/08/2014, 8:00 PM - Follow up Analysis.
    06/08/2014, 8:00 PM - Market Correlations.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  4. Deposit bonus - 50 % for all company's clients

    Dear Clients and Partners!

    We are pleased to announce that from the 1st of August, 2014, RoboForex increases maximum deposit bonus amount up to 50%. Now depositing cent and standard trading accounts on MetaTrader4 and MetaTrader5 trading platforms, you can receive additionally up to 50% of the deposited amount as a bonus.

    Please note that deposit bonus on MetaTrader5 (MT5) accounts is only available for the participants of the "Verified Client" program.

    Also, from the 1st of August, 2014 company's clients who passed the complete verification with the first deposit of trading account will be able to receive deposit bonus up to 70% from the deposited amount.

    We kindly ask you to consider changes in the "Deposit Bonus" program in your work. To withdraw deposit bonus from your trading account, your trading volume (in standard lots) shall be equal to the deposit bonus:
    <The number of lots> = <Bonus amount in USD>.

    The terms and conditions of the new program are not applicable for bonuses received until the 1st of August, 2014.

    More detailed information about the bonuses and the terms and conditions of the bonus program can be found in the "Deposit bonus up to 50%" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients' rights are respected and their funds are secure.

  5. Changes in the terms and conditions of the "Verified Client" program: bonus up to 70%

    Dear Clients and Partners!

    We are pleased to announce that from the 1st of August, 2014, all the participants of the "Verified Client" program with the first deposit of trading account will be able to receive deposit bonus up to 70% from the deposited amount. The offer is valid only when you deposit your account for the first time after the confirmation of your personal information. You can receive bonus to cent and standard account of any type opened on MetaTrader4 and MetaTrader5 trading platforms. Bonus amount can be selected when you make a deposit.

    We remind you that no commission is charged when you deposit your trading accounts via any of the payment systems.

    From the 1st of August, 2014, the range of services available only for the participants of the "Verified Client" program has been expanded. The "Rebates" program has been included in this range.

    Rebates for July, 2014, will be paid without any restrictions to the full extent to all the Traders with the required trading volume. Rebates for August will be paid to all the Traders who have already verified their personal information or will verify it by the 1st of September, 2014.

    To become a participant of the "Verified Client" program, please, verify your personal information.

    Become a participant

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients' rights are respected and their funds are secure.

  6. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    28/07/2014, 8:00 PM - RSI Implications.
    30/07/2014, 8:00 PM - Market Correlations.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  7. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    21/07/2014, 8:00 PM - 3 Drive Formations.
    22/07/2014, 7:00 PM - Traps of the market.
    23/07/2014, 8:00 PM - Forecasting The Week Ahead.
    24/07/2014, 7:00 PM - Top-down analysis. Trader’s homework.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  8. Client Agreement has been changed

    Dear Clients and Partners!

    Starting July 22nd 2014, several changes in RoboForex Client Agreement will come into effect.

    - The following articles have been modified: 2.2, 2.3, 6.5, 6.6, 6.9, 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.1.5, 8.1.6, 12.1, 13.16, 13.17, 13.4.
    - "Swap" term have been updated.
    - The following new articles have been added: 12.4, 13.22, 13.23, 13.24, 13.25.

    You can read new version of the document on "Examples of Agreements" page of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd. and registered in FSPR (Financial Service Providers Register) as a financial services provider. It provides additional guarantees that the clients’ rights are respected and their funds are secure.

  9. Two-step authentication for Live Account

    Dear Clients and Partners!

    We are pleased to announce that the functionality of "Two-step authentication" service has been extended in your Live Account. Now, even if your mobile phone is not available, you can sign in your Live Account using pre-generated codes. Pre-generated backup codes can be stored in e-form or kept on a piece of paper.

    RoboForex offers its clients 3 ways to increase protection of their accounts:

    - Signing in your Live Account using SMS code or backup code. Backup codes can be used only for signing in your Live Account, if you want to withdraw or transfer funds, you need to receive SMS confirmation.
    - Sending SMS confirmation code to withdraw or transfer funds from your account.
    - SMS indicating the signing in your Live Account (authorization).

    Please note, that all aforementioned services are free of charge.

    Two-step authentication provides higher protection of your account. It is one of the most convenient and secure ways to protect your Live Account from an unauthorized signing in, even if your e-mail has been cracked. On the webpage "Two-step authentication" you can find more detailed information about service features.

    To use two-step authentication service you need to verify the number of your mobile phone. If the number of your mobile phone has been already verified, you can start using this service right now:

    Activate service

    More information about other possible ways of account protection can be found in the section "Security of your money" of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd. and registered in FSPR (Financial Service Providers Register) as a financial services provider. It provides additional guarantees that the clients’ rights are respected and their funds are secure.

  10. New way to deposit trading accounts using VISA/MasterCard cards

    Dear Clients and Partners!

    We are pleased to announce that from now on you can deposit your trading accounts using VISA/MasterCard cards via the WireCapital processing center, the company with the proven business reputation in the sphere of online payments. Currently, the key markets of WireCapital are the European and Russian ones.

    WireCapital uses unique processing architecture and clear risk management system allowing to make fast, transparent, and secure payments both for Company’s clients and partners. Minimum transfer amount for this system comprises 10 USD and commission for depositing is still compensated by RoboForex.

    Detailed step-by-step instructions on this way of depositing your account can be found in "Credit/Debit cards (Wirecapital)" section of our website.

    Sincerely,
    RoboForex


    WireCapital is the European multi-bank processing center operating in Russia, EU, and CIS as well as in other jurisdictions worldwide. WireCapital is the only company in the world that due to its unique processing architecture and risk management system has been fully certified in compliance with PCI DSS in just 35 days. The main task of WireCapital is to provide its clients with the convenient, transparent and secure online payment service of the European level.

  11. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    14/07/2014, 8:00 PM - Forecasting The Week Ahead.
    15/07/2014, 7:00 PM - Self-coaching for traders. Part 2.
    16/07/2014, 8:00 PM - 3 Drive Formations.
    17/07/2014, 7:00 PM - Self-coaching for traders. Part 3.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  12. Changes in Partner Agreement

    Dear Partners!

    RoboForex informs you that starting July 11th, 2014, new version of the Partner Agreement will come into effect. Several articles of the document have been modified and added.

    1. The following articles have been expanded and updated:

    6.2 Partner commission depends on the trading instrument, transaction volume, Client’s account type as well as on the type and level of the affiliate program. Partner commission rates are stipulated on the webpage.

    6.10 Partner commission (% of the partner commission rate) according to the multi-level partner commission system is the following:

    - For the clients of the 1st level – 100%
    - For the clients of the 2nd level – 20%
    - For the clients of the 3rd level – 15%
    - For the clients of the 4th level – 7%
    - For the clients of the 5th level – 3%

    For transactions made on ECN-Pro NDD and ECN-Fix NDD accounts, the multi-level affiliate commission is not paid.

    2. New article about up-to-dateness of information of affiliate websites, 4.1.8, have been added.

    4.1.8 The Partner shall keep current the information about the Company and its services posted on the affiliate website. If unreliable or irrelevant information has been posted on the Partner’s website, the Company is entitled to ask the Partner to remove or update website information, whereas the Partner is obliged to fulfill the requirement within seven days of the Company’s request.

    You can read the full version of the Partner Agreement in "Affiliate Agreements" section of your Live Account.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd. and registered in FSPR (Financial Service Providers Register) as a financial services provider. It provides additional guarantees that the clients’ rights are respected and their funds are secure.

  13. Changes in trading conditions for MetaTrader5 and cTrader platforms

    Dear Clients and Partners!

    We are pleased to announce that trading conditions for MetaTrader5 and cTrader platforms have been improved:

    - ECN-Fix NDD account registration has become available on MetaTrader5 platform.
    Unique features of this account type are low floating spread (from 0 pips), commission in the amount of 20 USD per 1 million USD of trading volume, order execution in Instant Execution mode.

    More detailed information about this account type can be found in "Open a Forex Trading Account" section of our website.

    - We also offer you a new opportunity to open trading accounts in EUR for the following account types:
    ECN-Pro NDD (on cTrader and MetaTrader5 platforms)
    ECN-Fix NDD, Pro-Standard, Fix-Standard, Pro-Cent, and Fix-Cent (on MetaTrader5 platform)

    We hope that improved trading conditions will help you to succeed in your work. Learn more about changes in trading conditions in "Account Types".

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients' rights are respected and their funds are secure.

  14. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    07/07/2014, 8:00 PM - Forecasting The Week Ahead.
    08/07/2014, 7:00 PM - Risk management for trader.
    09/07/2014, 8:00 PM - 3 Drive Formations.
    10/07/2014, 7:00 PM - Self-coaching for traders. Part 1.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  15. Limitations for funds withdrawal have been cancelled

    Dear Clients and Partners!

    We’re pleased to inform you that the Company has changed the conditions for withdrawing funds, which were deposited using VISA/MasterCard cards. From now on, you can withdraw funds deposited via bankcards at once, without any delays.

    Please note, that those clients, who haven’t joined the "Verified Client" program, can withdraw funds that they have deposited using VISA/MasterCard bankcards no sooner than 15 days from the date when these funds have been deposited to the trading account.

    You can read about payment systems available for funds depositing/withdrawal in "Deposit/Withdrawal" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd. and registered in FSPR (Financial Service Providers Register) as a financial services provider. It provides additional guarantees that the clients’ rights are respected and their funds are secure.

  16. New informers for Partners in RoboForex Live Account

    Dear Partners!

    We’re pleased to inform you that the list of informers available in your Live Account has been expanded again. From now on, you can place new widgets on your website in order to increase its informational value:

    "Economic Calendar" informer

    "Economic Calendar" informer will help the visitors of your website to follow global macroeconomic indices and indicators without going to other websites. This widget is available in several versions. Thanks to manual adjustment of width, the informer can be placed either on the website’s sidebar or in the middle of the page.

    "Charts" informer

    "Charts" informer allows to follow the price charts of different currency pairs with "5 minute", "H1", "Daily", "Weekly" timeframes. Charts on each timeframe are separate graphics files, that’s why the informer is downloaded very fast when you go to the website it is placed on.

    In the nearest future, we’re planning to add one more informer, "News Timer". We’ll let you know as soon as it happens – follow the news on our website.

    Sincerely,
    RoboForex


    RoboForex affiliate programs are an excellent opportunity to start and develop your own business. The Company offers you the whole range of affiliate programs: for beginners of the Forex market, website owners, experienced partners, etc. A large variety of tools for attracting clients are available for our Partners, including different informers as a convenient way of up-to-date information visualization.

  17. Changes in trading schedule on Metals

    Dear Clients!

    We’re informing you that due to the public holiday in the USA, Independence Day, on July 4th and 7th 2014, XAUUSD and XAGUSD will be traded according to the following schedule:

    July 4th, 2014 - no trading.
    July 7th, 2014 - trading starts at usual.


    Starting July 7th, 2014, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd. and registered in FSPR (Financial Service Providers Register) as a financial services provider. It provides additional guarantees that the clients’ rights are respected and their funds are secure.

  18. RoboForex has expanded the list of trading instruments

    Dear Clients and Partners!

    RoboForex is pleased to announce that the USD/CNH currency pair has become available for trading. Traders with Pro-Cent, Pro-Standard, ECN-Pro, and ECN-Fix real accounts, as well as with demo accounts of the same types in MetaTrader4, MetaTrader5, and cTrader terminals can take advantage of a new trading instrument.

    The economic growth rate in China is approaching the one in the USA that allows to make positive forecasts referring to the increasing value and popularity of the USD/CNH currency pair with traders.

    More detailed information about the trading terms and conditions for the new instrument can be found in "Contract Specifications" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd. and registered in FSPR (Financial Service Providers Register) as a financial services provider. It provides additional guarantees that the clients’ rights are respected and their funds are secure.

  19. Immediate funds withdrawal from the account

    Dear Clients and Partners!

    Roboforex is pleased to announce the launch of the automatic withdrawal system on clients’ request. We have been working with the automatic withdrawal service for a long time and now it has become available to our clients.

    Now up to 85% of the requests are processed automatically. The percentage of automatic funds withdrawals by clients who are not the participants of the program "Verified Client" is up to 70%.

    For traders the system of automatic funds withdrawal has a wide range of advantages:

    - The time for the request processing is less than 2 minutes
    Funds withdrawal comprises 2 stages: the withdrawal request processing and the request execution. All the necessary procedures are completed automatically. It accelerates the speed of funds withdrawal.

    - 24 hours withdrawal
    You can withdraw funds at any time of the day and night since our system operates 24 hours.

    - The universality of the withdrawal system
    You can use any payment system.

    Our Company is planning to increase the percentage of the automatic withdrawal of funds.

    More detailed information about commissions and withdrawal execution time can be found on the webpage "Withdrawal" of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is a member of Financial Services Complaints Ltd., and guarantees that the clients' rights are respected and their funds are secure.

  20. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    30/06/2014, 8:00 PM - RSI Implications.
    02/07/2014, 8:00 PM - Forecasting The Week Ahead.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  21. New leverage for ECN accounts

    Dear Clients and Partners!

    We are pleased to announce that from the 1st of July, 2014, changes allowing to select on ECN accounts the leverage of 1:300 will come into effect. High level of leverage reduces collaterals for the open positions and, thus, increases flexibility of the available trading strategies.

    Leverage of 1:300 will be available for the accounts specified below:

    - ECN-Fix on the platform MetaTrader4.
    - ECN-Pro on the platform MetaTrader4, cTrader, Currenex Viking Trader.

    Trading on the professional ECN accounts of our company will be available even with the minimal deposit amount!

    We would like to remind you about the possible investment risks related to the transactions of margin trading.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd. and registered in FSPR (Financial Service Providers Register) as a financial services provider. It provides additional guarantees that the clients’ rights are respected and their funds are secure.

  22. Rebates changes for ECN accounts

    Dear Clients and Partners!

    Please note the changes in the methodology for calculating the rebates on ECN accounts. Now rebates will be calculated not as fixed amounts, but as a percentage of the commission paid for transactions. New terms and conditions will come into effect from the 1st of July, 2014.

    1. For traders rebates amount of "Rebates" program on ECN account will comprise from 10% to 30%:

    - 10% of the paid commission (with the trading volume from 100 to 3 000 lots per month);
    - 20% of the paid commission (with the trading volume from 3 000 to 10 000 lots per month);
    - 30% of the paid commission (with the trading volume more than 10 000 lots per month).

    More detailed information about rebates can be found on the webpage "Rebates" of our website.

    2. For VIP clients the amount of the additional affiliate commission on ECN account will comprise from 20% to the amount of the basic rebate.

    You can select a terminal and learn more about trading terms and condition for professional ECN accounts on the webpage "Professional ECN accounts". To start trading on the professional ECN account you need to register the account:

    Open ECN account

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd. and registered in FSPR (Financial Service Providers Register) as a financial services provider. It provides additional guarantees that the clients’ rights are respected and their funds are secure.

  23. Affiliate program changes for ECN accounts

    Dear Clients and Partners!

    We are pleased to announce the oncoming changes in methodology for calculating the affiliate commission on ECN accounts. New terms and conditions will come into effect from the 1st of July, 2014.

    Affiliate commission for ECN accounts will be calculated as a percentage of the referral’s commission paid for transactions:

    - 10% of the commission for affiliates of the "Agent" level;
    - 20% of the commission for affiliates of the "Start" level;
    - 30% of the commission for affiliates of the "Expert" level;
    - 40% of the commission for VIP affiliates.

    We remind you that for the referral with ECN account parameter MTP (Minimum Trade Points) is not considered. Affiliate commission is paid for all transactions made by the clients you have attracted.

    More detailed information about trading terms and conditions on ECN account can be found on the webpage "Professional ECN account of ECN broker".

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has headquarters located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd. and registered in FSPR (Financial Service Providers Register) as a financial services provider. It provides additional guarantees that the clients’ rights are respected and their funds are secure.

  24. Webinar on "RoboForex Affiliate Programs"

    Dear Clients and Partners!

    We are pleased to announce that RoboForex launches a new series of webinars on the Company affiliate programs.

    Webinars will be dedicated to:

    - Affiliate Programs: how does it work?
    - RoboForex affiliate programs types.
    - Marketing instruments available to RoboForex Partners.
    - Affiliate commission: How is the affiliate commission calculated? What does the affiliate commission depend on?
    - Affiliate section functionality in the Live Account, monitoring instruments of affiliate results.


    If you are interested in affiliate programs and want to learn more about them or if you are already our affiliate and you have some questions you want to ask us, we invite you to visit the webinar that will be held on the 30th of June, 2 PM (UTC +4).

    Registration for Webinar

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients' rights are respected and their funds are secure.

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