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RBFX Support

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  1. New Year bonus up to 115% for RoboForex clients

    Dear Clients and Partners!

    Christmas and New Year celebrations are coming soon, and they always imply New Year gifts and surprises. Only from December 8th 2014 to January 11th 2015, RoboForex presents its clients with:

    - Bonus up to 115% for each deposit from 300 USD made via any available payment system.
    - Increased limitations up to 7,000 USD for all bonuses for a single account.
    - Maximum amount of bonuses up to 14,000 USD for all accounts for a single client.

    Please note, that increased limitations are only available for those clients, who passed the complete verification.

    Validity period of the offer: 00:00:01 08/12/2014 - 23:59:59 11/01/2015 (UTC+2).

    We remind you that only from December 1st to 31st 2014, you can receive additional 20.15% of Rebates when trading on your RoboForex accounts.

    More detailed information about New Year offers can be found on "New Year offers from RoboForex" page. To read the terms of the bonus program, visit the corresponding page of our website.

    Deposit your RoboForex accounts, trade on them, and benefit from the Company’s New Year offers!

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

  2. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    08/12/2014, 8:00 PM - Forecasting The Week Ahead.
    10/12/2014, 8:00 PM - Follow up Analysis.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

  3. Receive your thousand from CopyFX in december!

    Dear Clients and Partners!

    We’re pleased to inform you that as we approach New Year holidays, CopyFX, an investment project from RoboForex, offers you a unique chance to receive 1,000 USD to your account. Join the offer and you’ll have an excellent opportunity to increase your profit thanks to the commission you may receive from Investors, who subscribe to your trading account.

    To receive the bonus thousand, you have to do only one simple action: send E-mail to [email protected], which includes the investor password to your real trading account with the profitability from 3%. After your application is processed (within 2 business days), the money will be transferred to your CopyFX trading account.

    By trading using the funds received from CopyFX, you can withdraw all commission for the Investors you attracted and get more profit without making any additional investments!

    Hurry to benefit from this opportunity! Applications are admitted from December 1st through 31st, 2014. More detailed information can be found on the page of the offer on CopyFX website.

    Sincerely,
    RoboForex


    CopyFX is a system of copying transactions within the framework of the investment project from RoboForex. There are two types of users in CopyFX: Investors and Traders. Different commission and cooperation schemes are available for the participants of the system. CopyFX system has been specifically developed so that you could get profit with minimum efforts and time consumption and increase your funds by investing wisely or sharing your trading experience.

  4. Improvement of the customer support service

    Dear Clients and Partners!

    In order to improve the quality of our customer support service and increase the response time, RoboForex has held a survey to find out which of the communication channels between the Company and its clients are the most effective ones. We took into account an average response time as well as full disclosure of information via helpline, live chat, ticket system in your Live Account, different messengers used by our Customer Support Service to communicate with clients.

    Based on the result of the survey, the Company has made a decision to continue using those channels of communication, which turned out to be the most effective. These channels are the following:

    - Free-of-charge helpline – phone number is +65 3158 8389.
    - Online chat on the Company’s website.
    - Ticket system in your Live Account.


    These ways of contacting the Company will allow each client to receive the maximum possible information in answers to their questions in a shorter period of time.

    Please note, that our Skype account, roboforex.com, will be no longer used to answer clients’ questions. We recommend you to delete it from your contact list and use the above-mentioned channels of communication to contact our specialists.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

  5. Receive additional 20.15% to Rebates rate in December

    Dear Clients and Partners!

    We’re pleased to inform you that as we approach Christmas and New Year holidays, RoboForex starts one more holiday offer. Only from December 1st to 31st 2014, trade on your RoboForex accounts and receive an increased by 20.15% Rebates rate.

    To read more about the conditions of the offer, visit "New Year offers from RoboForex" page of our website. Information about the detailed terms of "Rebates" program can be found on "Rebates" page.

    Validity period of the offer: 00:00:01 01/12/2014 - 23:59:59 31/12/2014 (UTC+2).

    In the nearest future, we’ll start another New Year offers, follow the news on our website.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

  6. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    01/12/2014, 8:00 PM - Forecasting The Week Ahead.
    03/12/2014, 8:00 PM - Follow up Analysis.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

  7. Changes in trading schedule on Metals

    Dear Clients!

    We’re informing you that due to the public holiday in the USA, Thanksgiving Day, on November 27th and 28th, XAUUSD and XAGUSD will be traded according to the following schedule:

    November 27th, 2014 - trading stops at 7:59 p.m. server time.
    November 28th, 2014 – trading stops at 8:44 p.m. server time.

    After November 28th, 2014, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

  8. Sir, for first level of affiliate commission. it states that the partner will get 2.0%.

    Can you tell me about this percentage?. how much they will get?

    Hello!

    This 2% get from client's trading volume.

    Example How trading volume is calculated:

    A client made the deposit 100$,

    after that he invested 10$ to a binary option and won 17$,

    after that he invested 10$ to a binary option and lost them.

    So, his trading volume is 20$ (10+10)

    You can find examples (how affiliate commission is calculated) on our web site

    Sincerely,

    RoboForex

  9. Improvement of funds withdrawal conditions to bank accounts

    Dear Clients and Partners!

    We’re pleased to inform you that from now on each client of RoboForex financial group has an opportunity to withdraw funds via Bank Transfer regardless the way these funds were deposited.

    We’d like to pay your attention that Bank Transfer is available for verified clients only. The mandatory condition is that the payment details in withdrawal application (full name of the owner of the bank account, in the first place) have to match the information, which was specified when registering Live Account and passed the complete verification.

    Consequently, article 13.21 of the Client Agreement: "The Client can withdraw funds via Bank Transfer only if he deposited his trading account via Bank Transfer as well" – has been cancelled.

    You can find the new version of the Client Agreement on "Examples of Agreements" page.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

  10. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    24/11/2014, 8:00 PM - Forecasting The Week Ahead.
    26/11/2014, 8:00 PM - Follow up Analysis.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

  11. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    17/11/2014, 8:00 PM - Forecasting The Week Ahead.
    19/11/2014, 5:00 PM - RoboForex affiliate programs.
    19/11/2014, 8:00 PM - Follow up Analysis.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

  12. New ways to deposit trading accounts

    Dear Clients and Partners!

    We inform you that from now on RoboForex clients can use AstroPay and Paysafecard payment systems to deposit trading accounts. AstroPay and Paysafecard are the systems of virtual prepaid cards. Making transaction via these systems, clients keep safe their bank and credit cards details.

    Each of these payment systems have its advantages. Using AstroPay, you can deposit 50,000 USD for one transaction. Paysafecard is more suitable for cent accounts owners – this system allows you to make transaction from 10 to 1,000 EUR, the whole sum will be transferred to your account instantly without any commission.

    We remind you that all RoboForex clients can receive an increased deposit bonus up to 105% when depositing their trading accounts via any payment system available in Live Account. More detailed information about the offer can be found on "Bonus +105%" page.

    To learn more about how to deposit trading accounts via new payment systems, visit "Depositing Forex Funds" page of our website.

    Deposit account

    Sincerely,
    RoboForex


    AstroPay is a system of virtual prepaid cards, which can be used to make payments online. Registration in AstroPay system is free-of-charge and fast, and your personal information is completely secure. Paysafecard is a leading operator of prepaid cards for making payments online in Europe. You can use Paysafecard for making easy and reliable payments online without having to reveal the number of your credit card or account details.

  13. Improvement in the terms of RoboOption affiliate program

    Dear Clients and Partners!

    We’re pleased to inform you that RoboOption has improved the terms of its affiliate program by increasing commission percentage for partners of all levels. From now on, our Partners will receive more profit for the clients they attract without any additional conditions!The current affiliate commission is:

    - 2.0% for the partners of the 1st level
    - 2.5% for the partners of the 2nd level
    - 3.0% for the partners of the 3rd level

    If you are not a RoboOption partner yet, you have an excellent opportunity to become one right now, because every client with the verified Members Area can open an affiliate account. To become the Company’s client, you need to open a trading account.

    After becoming a RoboOption partner, you’ll get an opportunity to attract new clients by using any sources that are best known and convenient for you. In return, we provide you with:

    - Daily commission payments.
    - Up-to-date affiliate statistics in online mode.
    - Flexible commission scheme with high payments.


    Open affiliate account

    To read more about the terms of RoboOption affiliate program, please visit "Affiliate program" section of the Company's website. Join RoboOption affiliate program!

    Sincerely,
    RoboForex


    RoboOption is the result of the effective work of professionals and leaders of the financial markets. The Company provides its clients with access to binary options trading services through a convenient, state-of-art trading platform. The main goal of the Company is to provide retail clients with quality services on the binary options market. Development of new services, quick response to emerging problems and clients demands, and guaranteed security of clients’ funds and personal data – these are the Company’s top priorities.

  14. Results of “Money Fair 2014” exhibition

    Dear Clients and Partners!

    From October 31st to November 2nd, 2014, Shanghai (China) hosted "Money Fair 2014", the international financial exhibition. This year, the forum was attended by the record number of visitors – over three days of the exhibition, "Shanghai Exhibition Center", where the event took place, was visited by about 160,000 people.

    "Money Fair" is rightly considered to be one of the largest and most influential events in financial field in Asia. This year, more than 200 companies from different countries took part and presented their popular projects and latest developments to the visitors of the exhibition. More than 40 experts of international level held their lectures, seminars, and meetings, where they discussed modern trends in the field of economics and finance. RoboForex participated in the exhibition for the second time: the Company’s specialists introduced to the visitors our fast developing projects, such as CopyFX, RoboOption, ContestFX, as well as other services. Many of our clients came to the exhibition intentionally in order to visit the Company’s stand and express their gratitude for the quality of our services. The visitors gave us many valuable and interesting ideas how the Company may develop in Asia region and improve the quality of existing services.

    money-fair-1.jpg

    money-fair-2.jpg

    money-fair-3.jpg

    More information about the event and a photo report can be found on "«Money Fair 2014» exhibition" page of our website.

    Sincerely,
    RoboForex


    Shanghai International Money Fair (Money Fair) was first launched in 2003 and since then has become the largest personal and corporate finance service expo in China. After 11 years' successful exhibition, it has won great reputation from the finance industry and visitors, being praised as "The most influenced money show in China" and "The finance flag for Shanghai".

  15. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    10/11/2014, 8:00 PM - Forecasting The Week Ahead.
    12/11/2014, 8:00 PM - Follow up Analysis.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission, is an official member of the Cyprus Investor Compensation Fund (ICF).

  16. Rebates from RoboForex – additional 50% in November

    Dear Clients and Partners!

    We're pleased to inform you that as we approach Christmas and New Year's holidays, RoboForex has planned several special offers and bonuses, which are intended to increase profitability of your trading and your interest in the Company's services and programs.

    "Rebates++" offer, which is the first among these holidays’ offers, will be held from November 1st to 30th, 2014. Make trading volume in the amount of from 500 to 3,000 lots in November and you'll receive additional 50% of Rebates.

    - For cent account, Rebates rate is increased up to 0.15 USD cent for one lot.
    - For standard accounts, Rebates rate is increased up to 1.5 USD for one lot.
    - For ECN accounts, Rebates rate is increased up to 15% of the total commission for the month.


    To read more about the conditions of the offer, visit "Rebates++" page of our website. Detailed information about the rules of "Rebates" program can be found in "Rebates" section.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboForex (CY) Ltd is regulated by Cyprus Securities and Exchange Commission (CySEC), and RoboForex LP is registered in Financial Service Providers Register New Zealand (FSP) as a provider of financial services. We have representative offices in Cyprus, New Zealand, and more than 10 other countries all over the world. High quality of the services we provide is recognized by many financial organizations as RoboForex has received several prestigious international financial awards.

  17. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    03/11/2014, 8:00 PM - Follow up Analysis.
    05/11/2014, 8:00 PM - Forecasting The Week Ahead.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboForex (CY) Ltd is regulated by Cyprus Securities and Exchange Commission (CySEC), and RoboForex LP is registered in Financial Service Providers Register New Zealand (FSP) as a provider of financial services. We have representative offices in Cyprus, New Zealand, and more than 10 other countries all over the world. High quality of the services we provide is recognized by many financial organizations as RoboForex has received several prestigious international financial awards.

  18. General conditions of business for partners in RoboTrade Ltd

    Dear Partners!

    We inform you that due to the expansion of RoboForex financial group, starting November 5th 2014, all participants of our affiliate programs and their affiliate networks will be automatically transferred to RoboTrade Ltd The updated version of the Partner Agreement will come into effect on the same date.

    In the updated version of the document, one of the parties, RoboForex LP, has been changed to RoboTrade Ltd No other changes have been made. You can read the updated version of the Partner Agreement in "Affiliate Agreements" section of your Live Account.

    Please note, that these new developments will not affect the conditions offered to partners. All advantages provided by the Company will still be available for each participant of RoboForex affiliate programs.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  19. Changes in trading schedule on USDRUB

    Dear Clients!

    We’re informing you that due to the public holiday in Russia, National Unity Day, the USDRUB currency pair will not be available for trading on November 3rd and 4th, 2014.

    USDRUB will be traded according to the following schedule:

    November 3rd, 2014 – no trading.
    November 4th, 2014 – no trading.
    November 5th, 2014 – trading starts at 9 AM server time.

    Starting November 5th, 2014, the instrument will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  20. RoboForex is a participant of "Money Fair 2014" exhibition

    Dear Clients and Partners!

    From October 31st to November 2nd, 2014, "Shanghai Exhibition Center" (China) will host "Money Fair 2014" exhibition, which will feature RoboForex for the second straight year. During the exhibition, the visitors will have an excellent opportunity to know more about our fast developing projects, such as CopyFX, RoboOption, ContestFX, which will be presented on the Company’s stand.

    "Money Fair" is rightly considered to be one of the largest events in financial field in Asia. Every year the exhibition welcomes the leaders and professionals of financial industry from all over the world, who share their experience, give lectures, and hold seminars and master classes. In 2013, about 200 companies participated in the exhibition, which was attended by more than 150,000 visitors.

    More detailed information about the event can be found on its official website.

    Sincerely,
    RoboForex


    Shanghai International Money Fair (Money Fair) was first launched in 2003 and since then has become the largest personal and corporate finance service expo in China. After 11 years' successful exhibition, it has won great reputation from the finance industry and visitors, being praised as "The most influenced money show in China" and "The finance flag for Shanghai".

  21. General conditions of business for clients in RoboTrade Ltd.

    Dear Clients and Partners!

    We inform you that due to the expansion of RoboForex financial group, starting November 5th 2014, all clients will be automatically transferred to RoboTrade Ltd. All trading conditions for our clients will remain the same.

    RoboTrade Ltd. is an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, No. IFSC/60/271/TS/14, which is registered in International Financial Services Commission Belize.

    Because of the requirements regarding AML (Anti-money laundering) policy specified by the regulator, IFSC Belize, the Company makes it mandatory for the clients to pass the complete verification of their Live Accounts. Funds withdrawal will be available only for verified clients.

    In addition to that, some of the clients will have to specify additional personal information when they login to their Live Accounts.

    All changes can be found in the updated Client Agreement, which is available in "Documents" section of your Live Account.

    Please note, that these new developments will not affect the trading conditions offered to traders. All advantages provided by the Company will still be available for each client of RoboForex.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboForex (CY) Ltd., a European STP-broker regulated by the Cyprus Securities and Exchange Commission, is an official member of the Cyprus Investor Compensation Fund (ICF). RoboTrade Ltd., an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize.

  22. Deposit Bonus up to 30% for RoboOption clients

    Dear Clients and Partners!

    We inform you that the bonus program from RoboOption has become available on October 28th, 2014. From now on, each client of the Company has an opportunity to receive the bonus up to 30% when making a deposit and considerably increase his trading volume without investing any additional funds.

    The advantages of the program are the following:

    - An opportunity to choose the bonus amount by yourself (10%, 20%, or 30%)
    - The bonus funds are transferred instantly
    - The bonus can be received via any available payment system
    - An opportunity to withdraw the bonus after the conditions for the trading volume are fulfilled


    The bonus program is working on the permanent basis and available for all clients of RoboOption, who deposit their trading accounts with 100 USD or more. To use the bonus, you have to open a real trading account.

    Please note, that the bonus funds are not transferred to demo accounts. More details about the rules and conditions of the program, as well as other useful information, can be found on "Deposit Bonus" page of our website.

    Sincerely,
    RoboForex


    RoboOption is the result of the effective work of professionals and leaders of the financial markets. The Company provides its clients with access to binary options trading services through a convenient, state-of-art trading platform. The main goal of the Company is to provide retail clients with quality services on the binary options market. Development of new services, quick response to emerging problems and clients demands, and guaranteed security of clients’ funds and personal data – these are the Company’s top priorities.

  23. "Bonus +105%" for each deposit of 300 USD and more

    Dear Clients and Partners!

    We invite you to join a new offer from RoboForex, "Bonus +105%". Only until December 7th 2014, when depositing your trading account via any payment system available in your Live Account, you can receive an increased bonus up to 105%. The offer is valid for all deposits of 300 USD or more (or equivalent in other currency).

    The advantages of "Bonus +105%" offer:

    - The bonus can be received for each deposit of 300 USD or more (or equivalent in other currency).
    - The offer is valid for the deposits made via any payment system available in your Live Account.
    - You can choose the amount of the bonus when making a deposit – from 10% to 105%.
    - There are no limitations for profit withdrawal from the bonus account.
    - There are no limitations for the amount of bonuses for one trading account.
    - Bonus funds can be withdrawn from the trading account only after all conditions of the bonus program are fulfilled.

    Please note, that no commission is charged when you deposit your trading accounts via any of the payment systems available in "Deposit / Withdrawal" section.

    More detailed information about the conditions of the offer can be found in "Bonus +105%" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboForex (CY) Ltd is regulated by Cyprus Securities and Exchange Commission (CySEC), and RoboForex LP is registered in Financial Service Providers Register New Zealand (FSP) as a provider of financial services. We have representative offices in Cyprus, New Zealand, and more than 10 other countries all over the world. High quality of the services we provide is recognized by many financial organizations as RoboForex has received several prestigious international financial awards.

  24. RoboForex webinars during the next week

    Dear traders!

    The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us!

    The following topics will be discussed during our webinars in the nearest future:

    27/10/2014, 8:00 PM - Forecasting The Week Ahead.
    29/10/2014, 8:00 PM - Follow up Analysis.

    You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website.

    Sincerely,
    RoboForex


    RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company has received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

  25. Changes in trading schedule

    Dear Clients and Partners!

    On October 26th, 2014, the countries of the European Union will revert to Standard time from Daylight saving time. In the USA, the same will happen on November 2nd, 2014. As a result, the trading schedule is to be changed in the following way:

    From October 27th to November 2nd, 2014, trading on metals (XAUUSD & XAGUSD) will be opened 12 AM and closed 11 PM server time (1 hour earlier than usual). From November 3rd, 2014, to March 8th, 2015, trading on metals will be available within the operating range of the contract specifications.

    Trading schedule on XAUUSD & XAGUSD:

    From October 27th to November 2nd, 2014: 12 AM – 11 PM (UTC+2)
    From November 3rd, 2014 to March 8th, 2015: 1 AM – 12 AM (UTC+2)


    Please note, that on October 31st, 2014, trading on all available instruments will be closed at 11 PM server time.

    Please, take into account these changes in schedule when planning your trading activity.

    Sincerely,
    RoboForex


    RoboForex is an international financial group. RoboForex (CY) Ltd is regulated by Cyprus Securities and Exchange Commission (CySEC), and RoboForex LP is registered in Financial Service Providers Register New Zealand (FSP) as a provider of financial services. We have representative offices in Cyprus, New Zealand, and more than 10 other countries all over the world. High quality of the services we provide is recognized by many financial organizations as RoboForex has received several prestigious international financial awards.

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