RBFX Support

MetaTrader5 hedge accounts are gathering pace Dear Clients and Partners! We’re pleased to inform you that MetaTrader5 terminal has become more popular since the moment the hedging system was introduced. In late May, RoboForex enabled registration of MT5-based hedge accounts and the statistics shows that the number of our clients, who prefer these accounts, is increasing. It’s obvious that MetaTrader5 platform is going to become even more popular with our clients, who will duly appreciate the terminal’s benefits. Forex brokers seem to have concurrence of opinions in this matter, which is described in the article on metatrader5.com, "Largest brokers acknowledge the explosive growth of MetaTrader 5 popularity". Clients’ interest in MetaTrader5 is fully justified, because the platform’s functional capabilities are considerably superior to MetaTrader4. We offer our clients the updated "MetaTrader5 (MT5) trading platform"section our website, which describes basic features of the new platform and shows comparative characteristics of both terminals. Start trading through MetaTrder5 with locking right now! Sincerely, RoboForex

Brexit: what we should be ready for before the referendum on June 23rd and after it  Dear Clients and Partners! On June 23rd this year, the United Kingdom will hold the referendum relating to the country’s possible exit the European Union. The British Pound, as well as other major currency pairs, is still suffering sharp growths and declines. Such market behavior may bring both excellent trading opportunities and significant risks.Please note, there is a possibility that spreads may be significantly increased by liquidity providers. You can get practical advice from RoboForex experts how to reduce risks while trading before and after Brexit on one of the pages of our website. Sincerely, RoboForex  Â

The best over the past week   Sincerely, CopyFX Â

Free funds withdrawal from accounts twice a month  Dear Clients and Partners! We’re pleased to inform you that from now on you can withdraw funds from your RoboForex trading accounts twice a month without any commissions! We provide all traders with an opportunity to benefit from this unique offer on the first and the third Tuesday of each calendar month. Free funds withdrawal – what is it? If you decide to withdraw 300 USD from your account, in case of 2% commission of the payment system, you’ll have only 294 USD in your hands. If you decide to join "Free funds withdrawal" program and send a withdrawal request on the first or the third Tuesday of the month, you’ll get the whole amount, 300 USD, as RoboForex fully compensates your expenses for the commission of payment systems. • The program rules and the calendar with next following dates of free withdrawals can be found on "Free funds withdrawal" page of our website. • All actual programs and offers can be found on "Bonuses, programs and offers" page. Sincerely, RoboForex Â

Improvement of "Tradable bonus" program conditions  Dear Clients and Partners! We’re pleased to inform you that the Company has significantly improved the conditions of "Tradable bonus up to 50%" program in order to provide all traders with an opportunity to benefit from the program as much as possible. From now on, you can receive Tradable bonus to your RoboForex account for depositing any sum of money! The following values of Tradable bonus are available to the Company’s traders:  Attention! If you deposit your trading account for the first time, you can receive Tradable bonus up to 50% regardless the sum of your deposit!   • All details about the program can be found on "Tradable bonus up to 50%" page. • All actual programs and offers can be found on "Bonuses, programs and offers" page. Sincerely, RoboForex  Â

Quoting rules for CFDs on Oil and stocks will be changed  Dear Clients and Partners! We’re informing you that due to the liquidity provider change, quoting rules for CFDs on Oil and stocks will be changed. CFDs on stocks June 15th, 2016 The mode for all CFDs on stocks will be changed to "Close Only". June 30th, 2016 All open positions will be closed at the last market price. Quoting will stop and the instruments will not be available for trading. CFDs on Oil June 30th, 2016 After quoting on WTI and Brent stops at 11:15 PM, the following changes will be introduced: • In the Contract Specifications section, 1 lot will be equal to 1,000 barrels instead of the current value of 100 barrels. • The minimum lot size will be reduced up to 0.01 (10 barrels). • All positions on demo accounts will be closed at the last market price. • All positions on real accounts will be kept open, but modified in proportion to the change of the contract volume. July 1st, 2016 3:00 AM (server time) Quoting and trading WTI and Brent will be resumed according to the regular schedule. Trading stocks with the direct access to the market will be opened on a specialized platform in July.  Sincerely, RoboForex Â

Changes in trading schedule on the GBP instruments  Dear Clients and Partners! On June 23rd 2016, the United Kingdom will hold a referendum on Brexit, the country’s exiting the European Union (EU). Therefore, all currency pairs with the British Pound (GBP) might get more volatile, and, as a result, the liquidity might reduce significantly. RoboForex, following the regulator’s recommendations, makes changes in the conditions of trading these instruments in order to decrease risks for the Company’s clients. Changes in trading schedule on the British Pound (GBP) instruments From the market opening on June 20th, Monday, and to the market closing on June 24th, Friday, the following restrictions will be applied: • "Close only" will the only mode for the GBP instruments in MT4 and MT5 platforms. Opening new positions will be unavailable. • No transactions with the GBP instruments will be allowed in RAMM investment platform. On June 23rd and 24th 2016, the following changes will be applied to the GBP instruments: • The leverage for MT4 and MT5 ECN accounts will be 6 times less than the current level. • The leverage for MT4 and MT5 Standard and Cent accounts will be 20 times less than the current level. • The maximum leverage for cTrader accounts will be limited to 1:50 regardless the current level. On June 27th 2016, all trading conditions will be restored to usual. We recommend you to modify the number and volume of your open GBP positions in advance, as the above-mentioned changes may result in the significant increase of the margin requirements. Sincerely, RoboForex  Â

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 06/06/2016, 8:00 PM - Forecasting The Week Ahead. • 08/06/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

German version of ContestFX website has been launched  Dear Clients and Partners! We’re pleased to inform you that in order to expand and strengthen the Company’s influence in the European region, RoboForex has launched the German version of ContestFX website at the following address: www.contestfx.com/de The Contest project is very popular as it provides traders with opportunities to test themselves on demo accounts and start trading on the Forex market without investing their own funds. In this new version, German traders will be able to receive all necessary information in their native language and, thanks to this, use opportunities provided by the website as efficiently as possible. RoboForex (CY) Ltd representative Juergen Rosswinkel  The number of RoboForex clients in German-speaking countries is constantly increasing, that is why we translate websites of other companies, which are included into RoboForex Group, into the German language as well. We’d like to remind you that German versions of CopyFX and RoboOption websites were launched earlier. To read more about ContestFX project, visit "Forex traders contest" page of our website. Sincerely, RoboForex  Â

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 30/05/2016, 8:00 PM - Forecasting The Week Ahead. • 01/06/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

Changes in trading schedule on CFD and Metals  Dear Clients and Partners! We’re informing you that due to the public holidays in the USA (Memorial Day) and the United Kingdom (Late May Bank Holiday), on May 30th and 31st 2016, XAUUSD, XAGUSD, and CFDs will be traded according to the changed* schedule. Changes in trading schedule on XAUUSD, XAGUSD, and CFD • May 30th, 2016 – no trading. • May 31st, 2016 – trading starts at 10:00 AM server time. Starting June 1st 2016, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity. * - This schedule is for informational purposes only and may be changed by the provider. Sincerely, RoboForex Â

MetaTrader5-based hedge accounts are available for registration  Dear Clients and Partners! We’re pleased to inform you about an opportunity to register MetaTrader5-based (MT5) hedge accounts, which allow you to open multiple positions in the same instrument, including oppositely directed ones. You can use the locking option, which is familiar from MetaTrder4 terminal, but in the more powerful and faster platform. RoboForex is one of the first companies to introduce MetaTrader5 platform with the hedging position accounting system. From now on, our clients can use the locking option with the benefit of all other features of the most advanced trading terminal. RoboForex representative Anton Ivanov  Trade in the same way as you do through MetaTrader4 terminal and take all advantage of the fifth version of the platform! New position accounting system is already familiar to users, because it’s similar to the one in MetaTarder4 platform. Now, given the traders can use the locking option in MetaTrader5 terminal as well, there are no more barriers for transition to a more advanced trading platform. MetaTrader5 terminal features: • Order execution in several transactions. • Testing trading robots according to the real tick history. • Multithread testing using MQL5 Cloud Network agents. • Using robots (advisors) for several trading instruments simultaneously. • Online chat for communicating with other traders. • Updated User manual with graphics and videos. • New trade operation type – closing a position by an opposite one (Close By). • Combined pending orders (Buy Stop Limit and Sell Stop Limit). • 21 timeframes. • Economic calendar. • MQL-programs execution speed much faster than MT4. • 64 bit support.    • If you opened MetaTrader5-based account before this update was released, you will continue trading on the same terms (netting system). To start trading through MT5 terminal with the locking option, you have to open a new trading account and choose the "Hedging system" option. • Please make sure that the version of your terminal supports the hedging accounting system. The system is supported by MT5 terminal of build 1325 or later. The terminal is updated automatically when it is restarted. In case you have problems updating the terminal, contact our Live Support. Sincerely, RoboForex Â

No overnight commission for RoboForex RAMM accounts Dear Clients and Partners! We're pleased to inform you that starting May 24th 2016, there will be no overnight commission at all for RoboForex RAMM accounts. Receive the most possible profit from using the platform: • No swaps are charged for all trading instruments • No additional commissions and extra charges to spread This improvement may be relevant to those clients, whose trading strategies are very sensitive to swaps, and those, who are not allowed to trade or invest with swaps because of Sharia laws. Join the RAMM system right now! Period of the offer: 24.05 - 22.07.2016   Sincerely, RoboForex Â

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 23/05/2016, 8:00 PM - Forecasting The Week Ahead. • 23/05/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

Improvement of trading conditions for RoboForex RAMM accounts Dear Clients and Partners! We’re pleased to inform you that RoboForex is improving trading conditions for RAMM accounts. These improvements will expand your opportunities both for copying transactions and for providing your strategies for being copied by others. Improvement for RAMM accounts: • The list of the trading instruments available for trading has been expanded The following currency pairs have been added to the ones already being traded: • Stop & Limit levels have been completely cancelled From now on, you can place pending orders as close to the current market prices as your trading strategy requires. Please note that because of the trading conditions changes for RAMM accounts, starting May 23rd 2016 the USDZAR instrument will be no longer supported and available for trading. Join the RAMM system right now! Become an Investor, a Trader, or you can be both and, thanks to it, receive maximum benefits from the platform. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 16/05/2016, 8:00 PM - Forecasting The Week Ahead. 18/05/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

Changes in trading schedule on CFDs on German stocks and the DAX index Dear Clients and Partners! We’re informing you that due to the public holiday in Germany, Whit Monday, CFDs on German stocks and the DAX index will be traded according to the changed schedule. CFDs on German stocks and the DAX index • May 16th, 2016 – no trading. • May 17th, 2016 – trading starts as usual. Please, take into account these changes in schedule when planning your trading activity. Sincerely, RoboForex

Changes in trading schedule Dear Clients and Partners! We’re informing you that due to the public holidays in Russia, Spring and Labor Day and Victory Day, USDRUB will be traded according to the changed schedule. Trading schedule on the USDRUB currency pair: • May 2nd and 3rd, 2016 – no trading. • May 4th, 2016 – trading starts as usual. • May 9th, 2016 – no trading. After May 10th 2016, the instrument will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 25/04/2016, 8:00 PM - Forecasting The Week Ahead. • 27/04/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

"Trader without commission" - a new offer type at CopyFX Dear Clients and Partners! We’re pleased to inform you that now you have an opportunity to use a new offer type, "Trader without commission". The distinction of the new offer type is that Traders receive no commission for transactions copied from their accounts. So, how can "Trader without commission" scheme be useful for CopyFX users? Investors You can test the efficiency of the chosen Trader’s strategy without any expenses. In this case, all profit from copied transactions stays on your accounts. Traders 0% commission provides you with a competitive advantage: you can increase the number of your subscribers fast and earn loyalty of your Investors. "Trader without commission" offer type is already available in your Members Area. All other settings when creating the offer and subscribing to it remain intact. Take this new opportunity right now: Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 18/04/2016, 8:00 PM - Forecasting The Week Ahead. • 20/04/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).

Changes in trading parameters for CFD on oil Dear Clients and Partners! Because of potential reduction in liquidity after the oil producers summit in Doha on April 17th 2016, trading the Brent and WTI instruments will only be allowed in "Close Only" mode starting 12:00 PM server time this Friday April 15th. After trading sessions on these instruments open on Monday April 18th 2016, they will be available for trading as usual. We recommend you to take into account this information* when planning your trading activity, and modify your open positions and pending orders in proper time. * - This schedule is for informational purposes only and may be changed. Sincerely, RoboForex

New "Tradable bonus" – now up to 50% Dear Clients and Partners! We’re pleased to inform you that RoboForex has improved conditions of "Tradable bonus up to 50%" program: from now on, you can receive twice as much bonuses for the same deposit amounts as before. The bonus amount depends on the sum you deposit to your account RoboForex tradable bonus is: • All details about the program can be found on "Tradable bonus up to 50%" page. • All actual programs and offers can be found on "Bonuses, programs and offers" page. Sincerely, RoboForex

CopyFX and RAMM investment platforms are now available to RoboForex (CY) Ltd clients Dear Clients and Partners! We’re pleased to inform you that the license No. 191/13* issued to RoboForex (CY) Ltd has been expanded – the following type of activity, "Portfolio Management", has been added. As a result, our clients now can use CopyFX and RAMM investment platforms. This innovation will allow traders to choose the most convenient and efficient way of investing money and get additional profit. The Company’s partners, attracting new clients for trading through CopyFX and RAMM platforms, are expected to receive more profit because of increased trading volumes on these accounts and thanks to attracting subscribers to their own strategies. What are qualitative changes of our investment platforms? CopyFX Copy trading investment platform • One can trade as both a Trader and an Investor. • An Investor makes money by copying transaction of one or several Traders. • A Trader makes money by receiving commission for transactions copied by Investors. • An Investor is provided with unlimited access for managing his funds. • Investors and Traders can open cent and standard accounts and use the cross-copying system for mutually beneficial cooperation. RAMM Risk Allocation Management Model • One can trade as both a Trader and an Investor. • An Investor, using his RAMM account, copies strategies of one or several Traders. • A Trader creates trading strategies and can receive up to 50% of his Investors’ profit. • Users have an opportunity to set the maximum risk level, which can’t be exceeded in most cases. • Automated calculations of transactions volume helps to define the required transaction amount easily and, based on it, build a strategy. Both platforms are sure to help traders to open new investment horizons and get the most from trading on the Forex market, and partners to expand their affiliate networks and increase their profit from cooperation with RoboForex. Try trading on CopyFX and RAMM today! * - You can read more about the license in "RoboForex (CY) Ltd investment and ancillary services". Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve your knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: • 04/04/2016, 8:00 PM - Forecasting The Week Ahead. • 06/04/2016, 8:00 PM - Follow up Analysis. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international financial group. RoboTrade Ltd, an international regulated broker with "Trading in financial and commodity-based derivative instruments and other securities" license, is registered in International Financial Services Commission Belize. RoboForex (CY) Ltd, a European STP-broker regulated by the Cyprus Securities and Exchange Commission (CySEC), is an official member of the Cyprus Investor Compensation Fund (ICF).