RBFX Support

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 11/11/2013, 22:00 - Follow up Analysis. 12/11/2013, 15:00 - Market profile. 13/11/2013, 22:00 - Market Correlations. 14/11/2013, 15:00 - Price action and indicators. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 4/11/2013, 22:00 - Forecasting The Week Ahead. 5/11/2013, 15:00 - Market logic. Part 2. 6/11/2013, 22:00 - Follow up Analysis. 7/11/2013, 15:00 - Self-coaching for traders. Part 4. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

RoboForex is a participant of "Money Fair 2013" exhibition Dear Clients and Partners! From November 22nd to 24th, 2013, “Money Fair 2013” exhibition will be held in "Shanghai Exhibition Center" (China). The RoboForex Company will be among the participants, who are represented by many large companies in this field. "Money Fair" is an annual field-specified exhibition, which attracts to Shanghai the elite of the world’s financial industry. This year, the event is expected to have more than 150,000 visitors. The organizers of the exhibition are planning an ambitious program consisting of a variety of interesting lectures held by the leading brokerage Forex companies, as well as many master classes and seminars from the recognized professionals of financial markets. Participation in "Money Fair 2013" will be one more step for RoboForex to strengthen our positions in Asian Forex market, giving a boost to the dynamic development of the Company. Sincerely, RoboForex Shanghai International Money Fair (Money Fair) was first launched in 2003 and since then has become the largest personal and corporate finance service expo in China. After 10 years’ successful exhibition, it has won great reputation from the finance industry and visitors, being praised as "The most influenced money show in China" and "The finance flag for Shanghai".

"Verified Client" program - exclusive advantages and opportunities Dear Clients and Partners! We’re offering you to join "Verified Client", our new program, and assess a set of unique advantages and opportunities. 1. Special bonuses and offers. Deposit Bonus up to 25% for MetaTrader5 accounts. An opportunity to receive bonus up to 50% when you deposit your trading account for the first time. Join the first traders, who have an opportunity to receive Deposit Bonus for the newest MetaTrader5 accounts. Increased bonus up to 50% for the first deposit is an excellent addition to other advantages of the program. 2. An opportunity to set different priorities when sending requests and applications. You can choose between "High" (for urgent requests) and "Normal" (for usual requests) priorities. When you need to withdraw funds urgently, deposit your trading account, or consult our specialists, choose "High" priority and your request will be processed one of the first. This advantage is applied to the following services: Applications to withdraw funds from trading account. Applications to deposit trading account. Consultations by our specialists in Live Account. 3. Special services. Personal remote VPS-server. Depositing trading accounts via PayPal payment system. Depositing/Withdrawing funds via Bank Transfer. To learn more about all new opportunities, please visit "Verified Client" section of our website. You can pass the verification and join the program in your Live Account. Sincerely, RoboForex RoboForex is an international brokerage company. The Company has a headquarter located in New Zealand and several representative offices in more than 10 countries all over the world. The transparency of trading conditions and high quality of the services provided by RoboForex are recognized by many financial organizations, as the Company have received several prestigious international awards. RoboForex is the member of Financial Services Complaints Ltd., and guarantees that the clients’ rights are respected and their funds are secure.

Depositing your account via China UnionPay Dear Clients and Partners! We're informing you that from now on you can deposit your trading account via China UnionPay payment system. China UnionPay is the only domestic bank card organization in China. Now UnionPay cards can be used abroad as an American Express, MasterCard or Visa. UnionPay Debit Cards, however, can only be used in the UnionPay network and other networks that have signed contracts with UnionPay. If you deposit your trading account using China UnionPay bank cards, you'll have an access to cashless currency conversion, which can help you to save time and money. We’d like to pay your attention that you are allowed to withdraw funds from China UnionPay system not earlier than 30 days after depositing. Sincerely, RoboForex China UnionPay is becoming more and more international, establishing the reputation of a reliable and prestigious financial organization not only in China, but all over the world. For example, in 2006, China UnionPay cards were accepted in about 100 countries, and by 2010 this number increased up to 141.

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 28/10/2013, 22:00 - RSI Implications. 29/10/2013, 15:00 - Market logics. 30/10/2013, 22:00 - 3 Drive Formations. 31/10/2013, 15:00 - Swing trading Forex (part 2). You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

Revert to Standard time Dear Clients and Partners! We remind you that on the night of October 26th/27th, 2013, the countries of the European Union will revert to Standard time from Daylight saving time. In the USA, the same will happen on the night of November 2nd/3rd, 2013. Due to the end of Daylight saving time, the trading schedule is to be changed in the following way: Metals From October 27th to November 3rd, 2013, the market will open and close 1 hour earlier (server time) than usual. Trading hours are 12 a.m. – 11 p.m. server time. From November 3rd, 2013, to March 9th, 2014, the market will open and close according to the Daylight saving time described in the contract specifications. Trading hours are 1 a.m. – 12 a.m. server time. Currencies On Friday, November 1st, 2013, the market will close at 11 p.m. server time. From October 27th, 2013, to March 30th, 2014, the USD/RUB currency pair trading will open and close 1 hour earlier than usual. Trading hours are 8 a.m. – 5 p.m. server time. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 22/10/2013, 22:00 - Forecasting The Week Ahead. 23/10/2013, 15:00 - Swing trading Forex. 24/10/2013, 22:00 - Follow up Analysis. 25/10/2013, 15:00 - Self-coaching for traders. Part III. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 14/10/2013, 22:00 - Forecasting The Week Ahead. 15/10/2013, 15:00 - Momentum trading. 16/10/2013, 22:00 - Follow up Analysis. 17/10/2013, 15:00 - Self-coaching for traders. Part II. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

"Callback" service: a convenient way to receive information Dear Clients and Partners! The RoboForex Company offers you a new and free-of-charge service, "Callback", which may help you to get your questions answered as quickly as possible. This service, which is available on our website, will allow you to contact our specialists and receive information you are interested in at a time convenient to you. The principle of this service is very simple: to order "Callback", open the main page of our website, choose "Order Callback" from "Contacts Feedback" section in the top right corner of the page. Then, enter the required data in the pop-up window, specify the time and date convenient for you, so that our specialist could contact you. In the "Comment" field, you can write the question you are particularly interested in. Our specialist will contact you at the time you specified. This service has some undeniable advantages: It is completely free-of-charge. You receive the information you need at the time convenient to you. You are consulted by a qualified expert. Providing our clients with quality informational support is one of the top priorities for our Company’s development, that’s why we’ll be very pleased if our new service turns out to be helpful. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 7/10/2013, 22:00 - Market Correlations. 8/10/2013, 15:00 - Market logics. 9/10/2013, 22:00 - StopHunting. 10/10/2013, 15:00 - Self-coaching for traders. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

The RoboForex Company is a participant and a sponsor of "Mena 12th Forex Show" exhibition. Dear Clients and Partners! "Mena Forex Show", the international exhibition and the conference for the biggest Forex market players, will take place at the "Dubai Jumeirah Beach Hotel", in Dubai (United Arab Emirates), on November 14th and 15th, 2013. This year, the RoboForex Company will be a participant and a Gold Sponsor of the event, which will be held for the 12th time. The exhibition will present the latest achievements of the Forex companies and provide the visitors with an opportunity to attend lectures of successful traders and market professionals. In November, "Mena Forex Show" is expected to have more than 2,000 participants. They will be offered a lot of presentations, interactive discussions, and demonstration zones right at the exhibition site. Those visitors, who’d like to invest their capital, will have an excellent opportunity to learn detailed information helpful to understand how to successfully invest in the Forex industry. Year by year, RoboForex is extending the list of exhibitions the Company takes part in. Our participation in “Mena Forex Show” is another step of the Company’s development in this direction, which will help us to establish the reputation of one of the world’s leading Forex brokers. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 30/09/2013, 22:00 - 3 Drive Formations. 01/10/2013, 15:00 - Market profile basics. 02/10/2013, 22:00 - Follow up Analysis. 03/10/2013, 15:00 - Market profile advanced. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 23/09/2013, 22:00 - RSI Implications. 24/09/2013, 15:00 - Market Logics. 25/09/2013, 22:00 - Market Correlations. 26/09/2013, 15:00 - Self-coaching for traders. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

The RoboForex Company won the "Best Retail Forex Broker" award Dear Clients and Partners! On September 13th and 14th, 2013, Shenzhen, China, hosted "Online Trading Expo", the third annual international exhibition, which is considered to be one of the largest and most influential Asian Financial Forums. This year, the RoboForex Company was a participant and a Silver sponsor of the event. The results of the exhibition confirmed that Asia is the prospective and fastest growing region in the area of trading. Suffice to say that more than 25 thousand people have visited the exhibition over two days, which is much more than last year. The organizers prepared a highly topical program for the visitors of the exhibition. More than 30 experts in different areas of trading taught master classes on various topics, from the peculiarities of risk management to the ways of choosing more profitable trading strategy. There took place a lot of fierce disputes and interesting round table discussions about market development in the future in Asia and worldwide. More than 50 high profile financial companies took part in the exhibition and presented their best services to the visitors. The stand of the RoboForex Company was very popular during the whole course of exhibition. The specialist of our Company were very active in consulting the guests, answering their questions, and helping them to choose the best suitable combination of trading conditions and services. Most of all, traders were interested in professional ECN-accounts with direct access to interbank liquidity. Many of those, who visited our stand, highly evaluated the Company’s potential and became our clients by opening trading account during the exhibition. The highlight of "Online Trading Expo" is, without a doubt, the presentation of the prestigious annual awards to the best financial and brokerage companies. We’re very proud to inform you that this year the RoboForex Company has become one of the winners and received "Best Retail Forex Broker" award. We’d like to thank the Jury, our clients and partners for their support and confidence. This award is another incentive to continue developing and improving our services. Sincerely, RoboForex

RoboForex (CY) Ltd activated CySEC license Dear Clients and Partners! We are pleased to inform you that on September 12th, 2013, RoboForex (CY) Ltd activated license 191/13 of Cyprus Securities and Exchange Commission (CySEC). The activation of CySEC license means that RoboForex (CY) Ltd meets all requirements of the financial regulator and is allowed to provide services as a full participant of financial markets. The CySEC license allows to carry out brokerage activity being an intermediary on financial markets (including MiFID and in the countries of European Union). According to this type of license, RoboForex (CY) Ltd has the right to provide the following services: Reception and transmission of orders in relation to one or more financial instruments. Execution of orders on behalf of clients. The official website of RoboForex (CY) Ltd will be launched in the nearest future - follow the news published on our website. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 16/09/2013, 22:00 - 3 Drive Formations. 17/09/2013, 15:00 - Market profile. Basics. 18/09/2013, 22:00 - StopHunting. 19/09/2013, 15:00 - Market profile. Advanced techniques. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 09/09/2013, 22:00 - Forecasting The Week Ahead. 10/09/2013, 15:00 - Mind of a winning trader. 11/09/2013, 22:00 - Follow up Analysis. 12/09/2013, 15:00 - Market logics. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 02/09/2013, 22:00 - Market Correlations. 03/09/2013, 15:00 - Market profile. Basics. 04/09/2013, 22:00 - RSI Implications. 05/09/2013, 15:00 - Market profile. Advanced techniques. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

Changes in trading schedule on Metals Dear Clients! We’re informing you that due to the public holiday in the USA, Labor Day, XAUUSD and XAGUSD will not be available for trading on September 2nd, 2013. XAUUSD & XAGUSD will be traded according to the following schedule: September 2nd, 2013 - no trading September 3rd, 2013 - trading starts at 10 a.m. server time Starting September 3rd, 2013, the above-mentioned instruments will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 26/08/2013, 22:00 - Forcasting The Week Ahead. 27/08/2013, 15:00 - Powerful price action patterns. Part I. 28/08/2013, 22:00 - StopHunting. 29/08/2013, 15:00 - Powerful price action patterns. Part II. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

Changes in trading conditions Dear Clients and Partners! Please note, that in order to improve our trading conditions and decrease the risks for our clients, starting August 15th, 2013, at 12 a.m. (server time), we introduce the following new rules of order execution: 1. Buy Stop and Sell Stop orders with Take Profit will be deleted in case of a price gap, in which the first price triggers the stop order execution, as well as Take Profit inside these orders. 2. Buy Limit, Sell Limit, and Take Profit orders will be executed either at the exact price you set or more favorable price (positive slippage), in case such prices exist in the market at the moment of order execution. The above-mentioned changes are introduced in sections 11.10, 11.11, 11.12 of the Client Agreement. Please, take into consideration these new rules when planning trading activity. Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 19/08/2013, 22:00 - Forcasting The Week Ahead. 20/08/2013, 15:00 - The mind of a winning trader. 21/08/2013, 22:00 - Follow up Analysis. 22/08/2013, 15:00 - Top-Down Analysis. Trader's homework. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex

Communicative Bonus Dear Clients and Partners! Starting August 15th, 2013, the RoboForex official message board is pleased to offer you a new program, “Communicative Bonus”. From now on, online message board communication is not only a pleasure, but may help you to make more profit, because you will be awarded for your messages with the money, which later can be used for trading. To learn more detailed information about this program, please, visit “Communicative Bonus” section of our message board. Many of our clients have rich trading experience, so now they can benefit from it by receiving additional profit for online communication at our message board! The RoboForex LP Forums – profitable communication! Sincerely, RoboForex

RoboForex webinars during the next week Dear traders! The RoboForex Company is offering you to improve you knowledge about Forex market and take part in our webinars that are specially intended for this purpose. Our online webinars are waiting for all those who want to become a market specialist and learn more about trading at Forex market. Join us! The following topics will be discussed during our webinars in the nearest future: 12/08/2013, 22:00 - Market Correlations. 13/08/2013, 15:00 - Powerful price action patterns. Part I. 14/08/2013, 22:00 - RSI Implications. 15/08/2013, 15:00 - Powerful price action patterns. Part II. You can register and find more detailed information on the topics and webinars schedule in "RoboForex Webinars" section of our website. Sincerely, RoboForex