intelfx Posted September 22, 2010 Report Share Posted September 22, 2010 (edited) Hi.. 1st at all, we would like to thank you to all our traders..Your comments and suggestion highly appreciate. Let me show you what benefit you can get when you join IntelFX as your Forex trading Platform. - NO Requotes - NO Dealing Desk - NO Overnight Charge - YES Bonus 25% and Up to $5,000 - YES Leverage 1:500 - YES Lowest Rate deposit for Indonesian Customer. $1 US Dollar = Rp.8,500 - YES Contest - YES Scalping - YES Expert Advisor - YES Free Forex Signal More benefit will coming soon. You can ask anything or question here and i and my team will try our best to answer all your questions. Thank you and have a nice day. Contact Information : FNZ Capital Limited, Level 20, ASB Bank Centre, 135 Albert Street, Auckland, NEW ZEALAND Tel : +64.9359.7417 Fax : +64.9358.7340 Email : [email protected] Working Hours : Support - 24/5 days a week Working Hours : Finance - 24/5 days a week ----------------------------------------------------------- Branch Office : Kelantan, Kota Bharu Branch Intel FX Management PT 439 1st and 2nd floor, Jalan Sultan Yahya Petra, 15200 Kota Bharu, Kelantan MALAYSIA Tel : +609.746.2844 Fax : +609.741.8946 Mobile : +6019.400.9397 / +6019.255.9397 Email : [email protected], [email protected] Yahoo Messenger : [intelfx] [intelfx_finance] Working Hours : Support - 24/5 days a week Working Hours : Finance - 24/5 days a week Johor, Skudai Branch IntelFX Profitable Resources 2nd and 3rd floor, No 25A & B Jalan Impian Emas 5/1, Tmn Impian Emas, 81300 Skudai, Johor MALAYSIA Tel : +607.557.8816 Fax : +607.557.8816 Mobile : +6019.770.8816 Email : [email protected], [email protected] Yahoo Messenger : [intelfx.jb_ib] [intelfx.jb_finance] Working Hours : Support - 24/5 days a week Working Hours : Finance - 24/5 days a week ------------------------------------------------------------ Indonesia Customer Support : You can find here : https://www.intelfx.com/partnership/introducing-broker-and-local-fund-agent-indonesia Edited September 22, 2010 by IntelFX Quote Link to comment Share on other sites More sharing options...
savasava Posted October 6, 2010 Report Share Posted October 6, 2010 (edited) Stay away from this broker ! Their customer support is terrible. Edited October 12, 2010 by savasava Quote Link to comment Share on other sites More sharing options...
j4y_cool Posted October 7, 2010 Report Share Posted October 7, 2010 Chat Content: Frank: Hi, Welcome to Intel FX. What i can help you today? Johanes: Withdrawal Frank: yes sir why?? Johanes: 9th day and no sing of progress *sign Frank: acc number Johanes: 5414 Frank: what method you used Johanes: 29.09.2010 01:56:14 $ 500 Wire Transfer 5414 New wire it's said to be done in 3-7 days it's already 9 days and i already submit a ticket yesterday Frank: ok sir, i already told finance department Johanes: how long should i wait ? withdrawal is a very sensitive issue hello ? Frank: sir, the person handle for withdraw by WT not in office so, better you request withdraw by local fund Johanes: no can't do the rate is very bad Frank: https://www.intelfx.com/partnership/...gent-indonesia Johanes: are you really serious in business ? this is really not professional will s/he be back in the office ? is s/he on vacation or something and noone cover her/him ? it's 9 days already, how long do you expect customers to wait ? and i better get some definitive answer before i start posting on lots of forum hello ? then he closed the chat forgot to mention 31.08.2010 20:40:44 $ 10 Transfer Epoint New from august ??? Quote Link to comment Share on other sites More sharing options...
j4y_cool Posted October 11, 2010 Report Share Posted October 11, 2010 it's been 13 days and all the CS can say is "I'll report your problem to the finance dept" Quote Link to comment Share on other sites More sharing options...
j4y_cool Posted October 12, 2010 Report Share Posted October 12, 2010 today's chat log Chat Content: Frank: Hi, Welcome to Intel FX. What i can help you today? Johanes: withdrawal hi frank acc # 5414 it's been 2 weeks 29.09.2010 01:56:14 $ 500 Wire Transfer 5414 New and also 31.08.2010 20:40:44 $ 10 Transfer E-point 5414 New i'm running out of patience i want to see my money in my bank acc within an hour otherwise i might "inquiry" about intelfx to nz sec and nz sfo hello ? 5 mins and you can't say a word ? 10 mins frank are you ignoring me ? 15 mins i guess your company doesn't take business seriously cheshire 1 Quote Link to comment Share on other sites More sharing options...
dbg Posted October 12, 2010 Report Share Posted October 12, 2010 I second J4y-cool comments.....STAY AWAY FROM THIS BROKER.. Quote Link to comment Share on other sites More sharing options...
dbg Posted October 12, 2010 Report Share Posted October 12, 2010 I followed up on j4y-cool a/c as well and this is the conversation:Adam: Hi, Welcome to Intel FX. What i can help you today? Mr. Gore: how long do you take to make withdrawal? how long do you take to make withdrawal? Adam: max 3 day Mr. Gore: i noticed on a forum were a trader is making a compalint as he wants to withdraw $500 from his a/c and its been two weeks and he still cannot get hismoney...why is this? and should i expect the same treatment? Adam: account number?? Mr. Gore: acc # 5414 Adam: please wait chief finance to process but now chief finance not comen office Mr. Gore: well if that is how you treat a small withdrawal i'm afraid i cannot do business with your company as i shudder to think what you would do with my larger sum of money. Thank you for your time Adam. Good day. j4y_cool 1 Quote Link to comment Share on other sites More sharing options...
j4y_cool Posted October 13, 2010 Report Share Posted October 13, 2010 thx a lot dbg, i appreciate it here's the chat log some 18 hours ago Chat Content: Frank: Hi, Welcome to Intel FX. What i can help you today? jx: join group IB 4484 hi, i want to join IB group 4484 Frank: ok please fill that number in ib box while register jx: no, i mean i already have an active acc i want to move my acc into group 4484 can you do that ? Frank: cannot sir must open new account jx: another question, how long it takes for withdrawal via wire ? Frank: maximum 7 working days jx: will you please check acc #5414 i believe it's been half a month Frank: we will pay today jx: ok then, i'll be waiting hope it won't happen again thank you Frank: ok and still nothing...... Quote Link to comment Share on other sites More sharing options...
intelfx Posted November 26, 2010 Author Report Share Posted November 26, 2010 Kepada semua trades, kami memohon kemaafan diatas segala kesulitan yang anda hadapi. Sekiranya anda mempunyai masalah, sila emailkan masalah anda melalui email : [email protected] dan support berpengalaman akan membantu anda segera. Email anda akan dibalas secepat mungkin. Terima kasih. Quote Link to comment Share on other sites More sharing options...
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