Re: All About FXCM
Their live servers went down on a sunday two weeks ago when I got a stuck in a seriously large scalping trade which could have wiped my whole account(by mistake mind you) I called and talked with them, they said if i loose anything they'll refound it, I asked if my trade hit tp will they refound my tp they said no. Basically trade got closed out at a moderate loss and they reimbersed about 90% of it. Im not happy but, all thats said and done, i encounterd same problem with my live mb trading account once, those things happen. Regardless FXCM would not be my primary choice of a broker, but at least they covered my loss which was their fault.
Hope this helps.