Re: The Collective FX
I had a live account, closed it, and got all my money back within 24 hours. There was just a small transfer fee from their bank, $10 or $20 dollars (its been awhile). I did not find any dishonesty.
Their customer service responds fast but usually "grouchy" or "annoyed". They are probably a good deal for large accounts, but I found the monthly fee high for trading micro-lots, I told them I would prefer to just pay a commission. But, they said they did not have the technology to charge commissions, and they had no desire to make the system more "fair", for those people who only do a few trades per month. I did not find their services to be any better than Jade or ATC, many times their spreads were higher (when they are supposed to be "at cost"). So, besides the monthly fee, they also make a (small) profit off you with the spreads. I believe that's called "double-dipping". I mentioned that to them and their response was "Take it or leave it, we don't really care". #:-S
Their service is OK (if expensive), but they make it clear that you are just an "inconvenience to be tolerated", and NOT a "treasured customer".