EXNESS official representative

Dear forum members,

We have got many complaints that our international clients could not vote for EXNESS because the web-site of FOREX EXPO doesn’t have a proper English translation of a window when voting.

I am attaching the picture with English translation.

There are some fields that a person needs to fill when voting: name, address, phone number, etc.

Thank you for voting for EXNESS!

http://cdn-u.kaskus.us/46/z9juvbvt.jpg

Account monitoring service was launched

To Our Traders,

As of May 1, 2011, all EXNESS clients have access to a convenient new service for monitoring their trading accounts.

The new monitoring service gives traders the option to publish their trading account statistics online, illustrating the effectiveness of their trading strategies and attracting the attention of potential investors.

While EXNESS traders may still provide potential investors with investor passwords to access their accounts, the new monitoring system is a more convenient way for interested parties to get information about a trading account. The monitoring page presents key account indicators and charts the level of funds in the trading account.

You can manage access to your account’s monitoring page in the Account Monitoring section of the Personal Area. At any time you can adjust the settings to make your account monitoring page visible or invisible to internet users.

Monitoring is available for both trading accounts and training accounts.

25 May 2011

EXNESS Press Service

EXNESS Offers Improved Trading Conditions

To our traders:

EXNESS has enhanced the algorithms it uses to work with liquidity sources, resulting in improved trading conditions for EXNESS clients: minimum spreads on the most popular currency pairs for Mini and Classic accounts are now lower than ever! This makes it possible for our clients to implement more effective trading strategies and earn more profit from their currency transactions.

See the table below for the new minimum spreads:

EXNESS has always offered tight spreads, and the updated spreads are among the best in the global currency market.

26 May 2011

EXNESS Press Service

My fund just lost $200 from Exness Account without reason and Support Team just keep telling me the wrong answer without explaination then finally just left me wait without any answer back.

The Info on that date shown on my Confirmation was;

Previous Balance =791.25

Closed Trade P/L =0

Withdraw/Deposit = -650

.............................

Floating P/L = 880

Margin Requirement = 113.15

The calculation should be;

Balance = Previous Balance + Closed Trade P/L + Withdraw/Deposit

Equity = Floating P/L + Balance

If the equation correct; My balance should be 141.25 from 791.25 + 0 + (-650) (But Confirmation you send me was -58.75)

; My Equity should be 1021.25 from 880 + 141.25 (But Confirmation you send me was 821.25)

I tried to explain and ask support. Exness support team keeps telling me that my balance will be corrected when I close all pending position which the truth is Balance has nothing to do with the floating P/L.

This affects my Equity gone $200 which is just not correct. I email and claim my money back.. but nothing so far..

Could anyone here help me on my issue??

Thanks....

My fund just lost $200 from Exness Account without reason and Support Team just keep telling me the wrong answer without explaination then finally just left me wait without any answer back.

 

The Info on that date shown on my Confirmation was;

 

Previous Balance =791.25

Closed Trade P/L =0

Withdraw/Deposit = -650

.............................

Floating P/L = 880

Margin Requirement = 113.15

 

The calculation should be;

 

Balance = Previous Balance + Closed Trade P/L + Withdraw/Deposit

Equity = Floating P/L + Balance

 

If the equation correct; My balance should be 141.25 from 791.25 + 0 + (-650) (But Confirmation you send me was -58.75)

; My Equity should be 1021.25 from 880 + 141.25 (But Confirmation you send me was 821.25)

 

I tried to explain and ask support. Exness support team keeps telling me that my balance will be corrected when I close all pending position which the truth is Balance has nothing to do with the floating P/L.

 

This affects my Equity gone $200 which is just not correct. I email and claim my money back.. but nothing so far..

 

Could anyone here help me on my issue??

 

Thanks....

All solve now...Eventhough Exness Support keep giving me wrong answer on the Balance issue but eventually they solve me the problem nicely...

25% bonus program extended!

EXNESS extends 25% bonus on every deposit program going by numerous requests of our Clients.

Our bonus programs are very popular within our traders and we have received enormous amount of requests to extend 25% bonus on every deposit.

As earlier, any trader who opens a mini account with EXNESS and makes a deposit will receive 25% according to the deposited sum. In fact, the bonus is limited only by the deposited sum and can be of any amount!

Bonuses available for withdrawal are calculated as follows: for every USD 1 million in trading volume, the client receives a bonus of USD 15 that can be withdrawn in the Personal Area.

The bonus program will continue till October 1, 2011!

To get more information on the regulations of bonus percent to deposit, please refer to our website.

Our specialists will be glad to answer your questions.

01 Jun 2011

EXNESS Press Service

Update to MT4 Trading Terminal

To our traders:

On June 10, 2011 EXNESS made the updated version of MT4 with exciting changes to the user interface and chart color settings available to its traders.

The updated terminal has a cleaner interface with fewer symbols displayed in the Market Watch window, reducing traffic and sending orders to the server for processing faster than ever. Now traders with slow internet connections will receive fewer requotes.

Users may add or remove financial instruments by right clicking on the Market Watch window and selecting the Symbols menu.

In another visual update, MT4 on EXNESS terminals will now display timeframes with our corporate colors.

20 Jun 2011

EXNESS Press Service

EXNESS site now available in Spanish, Thai and Hindi

To our traders:

Starting June 17, 2011, EXNESS official website is available in three new languages. Now our clients in Thailand, India and Spain can get the latest information about the Company and use all the EXNESS online services in their native languages.

Today the EXNESS website is available in the following languages:

English

Russian

Chinese

Indonesian

Malaysian

Spanish

Thai

Hindi

Georgian

At EXNESS we value our clients’ convenience. That is why the Company will soon be releasing an Arab language version of its website.

EXNESS Press Service

New Client Agreement Available for Review

To Traders:

On June 24, 2011, EXNESS published its revised Client Agreement. All traders need to review and accept the new revision. The key changes involve the structure of the Client Agreement and the terms of the Partner program. A detailed explanation of these changes is available as a separate document.

Please review the changes in:

Client Agreement - no changes;

Trading Conditions (Appendix 2) - no changes;

General Business Terms (Appendix 1) - no changes;

Partnership Agreement (Appendix 3) - changes.

These documents will enter into force 15 calendar days after their publication on the EXNESS website.

EXNESS Press Service

To our clients and partners:

EXNESS is pleased to announce that between June 22 and July 22 our servers handled trades worth over USD 20 billion. This means that EXNESS clients are trading USD 1 billion each day.

The numbers say it all: EXNESS is growing rapidly because of the quality of the services it offers. More and more traders around the world are choosing EXNESS to achieve success on the financial and currency markets.

We want to thank you, our clients, for your trust. Your choices confirm that EXNESS is on the right track as it strives to create the best trading conditions on the market.

We also want to say a special thanks to our partners for their active role in helping EXNESS grow. We look forward to an ever more profitable partnership with you.

Best regards,

EXNESS

To Our Traders

We want to keep you informed of important improvements to EXNESS trading conditions and updates on our website.

No More Freeze Level

The Freeze level limit was removed July 4, 2011. Now you can modify, delete or close an order at any time, regardless of how close the current price for the instrument is to the order fill price (this includes Take profit and Stop loss orders).

New Metal-Currency Accounts

On July 6, 2011 EXNESS began offering metal-currency accounts for which the account currency is gold, silver, platinum or palladium. Funds invested in metal-currency accounts are less exposed to price fluctuations on other trading instruments. Metal-currency accounts are also protected from the effects of negative economic factors. And when you invest in a metal-currency account you create an additional source of income. To learn more, read about metal-currency accounts on our website. You can study the advantages of metal-currency accounts by opening an account with EXNESS.

Changes to website structure

On July 26, 2011 we made some changes to the structure of the official EXNESS website. We hope that you will find the website easier and faster to use.

28 Jul 2011

EXNESS Press Service

To our traders:

Starting August 3, 2011, EXNESS clients will be able to choose between two payment gateways when depositing funds by credit card.

With this update, if a payment fails to go through the main gateway it can be repeated through the secondary gateway. To use this new feature, simply click Confirm Payment (secondary gateway) on the transaction confirmation page.

Now EXNESS clients can avoid unexpected problems when funding their accounts by credit card. However, if a transaction fails to go through the secondary gateway, the issue is probably related to the client’s credit card.

We want you to know that EXNESS makes every effort to ensure that our clients can access their accounts quickly and easily. We work hard so that you can fully concentrate on increasing the profitability of your trading strategy.

05 Aug 2011

EXNESS Press Service

To our Traders:

EXNESS extends its best wishes to our Muslim traders at the end of the holy month of Ramadan and the holiday of Eid ul-Fitr. May these days of spiritual development and kindness unite all Muslims and bring peace to your homes! EXNESS wants you to know about the newest bonus program, Golden Orient.

Golden Orient

Golden Orient is the new EXNESS bonus program in honor of the end of Ramadan. Program participants receive bonuses denominated in ounces of gold. The price of this precious metal continues to rise, making this an extremely valuable bonus offer. Learn more about the terms of the Golden Orient bonus program: https://www.exness.com/bonuses/golden_bonus.

Bonuses can be withdrawn – for every USD 1 million in trading turnover you may withdraw USD 15 of your gold bonus. Learn more about EXNESS conditions for earning and withdrawing bonuses here: https://www.exness.com/bonuses/golden_bonus

Best regards,

EXNESS

To our Traders:

EXNESS introduces new updates to our trading servers and corporate website.

Additional trading server

Due to growing demand and transaction volume, EXNESS has launched a new server for the MetaTrader 4 trading platform. Now your trading on the EXNESS servers will be even more convenient, with reduced down-time through reduced loads.

If you trading account number is 400000 or higher, please use the following steps: in your terminal’s Service menu, go to Settings and enter the following address under “Server” – 78.140.182.206:443. You can also reload your terminal by downloading a new installer file from our site and selecting the server Exness-Real2.

Informers: Account Returns

In addition to the trading account monitoring service, EXNESS specialists have developed account returns informers, graphic widgets that you can place on other websites.

Account returns informers demonstrate the success of your trading strategy in real time, which is an effective way to attract investors and otherwise publicize your activity.

Account returns informers and short instructions on how to use them are available on the Informers tab in the Personal Area. The Informers tab also provides HTML codes for quote and news informers, as well as banners with imbedded agent links.

Lower Margin Requirements

Starting September 12, 2011, EXNESS is lowering margin requirements for Mini and Classic accounts. This will give our clients increased free margin, along with greater flexibility to implement their trading strategies.

Maximum leverage for a Mini account with a balance between USD 1,000 and 1,999 is now 1:600 (previously 1:400). A Classic account with a balance of up to USD 14,999 now has leverage of 1:200 (previously 1:100). Other leverage amounts remain unchanged and are tied to the account balance. Visit the Leverage section of the EXNESS website to learn more about margin requirements.

Go to your Personal Area and choose Settings to increase your leverage.

We value our clients, and our goal is to establish a long-term, mutually profitable relationship with each EXNESS trader.

EXNESS Press Service

To our Clients:

In response to your requests, EXNESS has systematically made efforts to improve all of the technologies that serve you. Reducing requotes has been our most important step in enhancing order fills.

In September 2011, EXNESS specialists optimized the quote stream on our new servers resulting in 30.47% fewer requotes over the past three weeks.

We appreciate your feedback and hope that these significant improvements to the EXNESS trading environment will help you earn higher returns!

EXNESS Press Service

To our Clients,

As of September 15, 2011, EXNESS has reduced its minimum spreads for the most popular currency pairs. For the past two weeks we have been studying the effects of the new lower spreads. The results are listed in the table below:

EXNESS is dedicated to cutting costs for its traders and will continue to reduce spreads for a number of instruments.

10 Oct 2011

EXNESS Press Service

To Our Traders,

You’ve asked for it, so we’re doing it! EXNESS is launching a series of regular contests for training accounts. Starting October 24, 2011, traders from around the world will be able to participate in EXNESS contests and win actual prize money.

Everyone is invited to take part in the first trial account contest for EXNESS clients, running from October 24 to November 6, 2011 with a total prize fund of USD 1,200. All contestants will start with USD 1,000 in their trial accounts. The top five winners will share the prize money. For more details about the contest terms and conditions and to register to play, click here. To read EXNESS’ general rules for all contests, click here.

We plan to keep holding new contests for our clients, so watch for updates in the Contests section of the EXNESS website.

We are confident that participating in our contests will show you the advantages and quality service that come with being an EXNESS client.

EXNESS Press Service

Dear traders,

Only 4 days left before the start of our Demo Contests!

Everyone is invited to take part in the first trial account contest for EXNESS clients, running from October 24 to November 6, 2011 with a total prize fund of USD 1,200. All contestants will start with USD 1,000 in their trial accounts. The top five winners will share the prize money. For more details about the contest terms and conditions and to register to play, click here. To read EXNESS’ general rules for all contests, click here.

We plan to keep holding new contests for our clients, so watch for updates in the Contests section of the EXNESS website.

We are confident that participating in our contests will show you the advantages and quality service that come with being an EXNESS client.

Best regards,

EXNESS

Dear Traders,

Our Demo Contest “Strategy for Success” has already started.

But registration for new demo contests is opened.

You can find more information here.

Please, note that these contests are only for Asia and Africa.

Best regards,

EXNESS