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  • IntelFX-www.intelfx.com

    Hi..

    1st at all, we would like to thank you to all our traders..Your comments and suggestion highly appreciate.

    Let me show you what benefit you can get when you join IntelFX as your Forex trading Platform.

    - NO Requotes
    - NO Dealing Desk
    - NO Overnight Charge

    - YES Bonus 25% and Up to $5,000
    - YES Leverage 1:500
    - YES Lowest Rate deposit for Indonesian Customer. $1 US Dollar = Rp.8,500
    - YES Contest
    - YES Scalping
    - YES Expert Advisor
    - YES Free Forex Signal

    More benefit will coming soon. You can ask anything or question here and i and my team will try our best to answer all your questions.

    Thank you and have a nice day.



    Contact Information :
    FNZ Capital Limited,
    Level 20, ASB Bank Centre,
    135 Albert Street,
    Auckland, NEW ZEALAND
    Tel : +64.9359.7417
    Fax : +64.9358.7340

    Email : support@intelfx.com

    Working Hours : Support - 24/5 days a week
    Working Hours : Finance - 24/5 days a week


    -----------------------------------------------------------
    Branch Office :

    Kelantan, Kota Bharu Branch

    Intel FX Management
    PT 439 1st and 2nd floor,
    Jalan Sultan Yahya Petra,
    15200 Kota Bharu, Kelantan
    MALAYSIA

    Tel : +609.746.2844
    Fax : +609.741.8946
    Mobile : +6019.400.9397 / +6019.255.9397
    Email : intelfx@yahoo.com, intelfx_finance@yahoo.com
    Yahoo Messenger : [intelfx] [intelfx_finance]

    Working Hours : Support - 24/5 days a week
    Working Hours : Finance - 24/5 days a week


    Johor, Skudai Branch

    IntelFX Profitable Resources
    2nd and 3rd floor, No 25A & B
    Jalan Impian Emas 5/1, Tmn Impian Emas,
    81300 Skudai, Johor
    MALAYSIA

    Tel : +607.557.8816
    Fax : +607.557.8816
    Mobile : +6019.770.8816
    Email : intelfx.jb_ib@yahoo.com, intelfx.jb_finance@yahoo.com
    Yahoo Messenger : [intelfx.jb_ib] [intelfx.jb_finance]

    Working Hours : Support - 24/5 days a week
    Working Hours : Finance - 24/5 days a week

    ------------------------------------------------------------

    Indonesia Customer Support :
    You can find here : https://www.intelfx.com/partnership/introducing-broker-and-local-fund-agent-indonesia
    Last edited by IntelFX; 22-09-10, 18:35.

  • #2
    Stay away from this broker !
    Their customer support is terrible.
    Last edited by savasava; 12-10-10, 03:53.

    Comment


    • #3
      Chat Content:
      Frank: Hi, Welcome to Intel FX. What i can help you today?
      Johanes: Withdrawal
      Frank: yes sir
      why??
      Johanes: 9th day
      and no sing of progress
      *sign
      Frank: acc number
      Johanes: 5414
      Frank: what method you used
      Johanes: 29.09.2010 01:56:14 $ 500 Wire Transfer 5414 New
      wire
      it's said to be done in 3-7 days
      it's already 9 days and i already submit a ticket yesterday
      Frank: ok sir, i already told finance department
      Johanes: how long should i wait ?
      withdrawal is a very sensitive issue
      hello ?
      Frank: sir, the person handle for withdraw by WT
      not in office
      so, better you request withdraw by local fund
      Johanes: no can't do
      the rate is very bad
      Frank: https://www.intelfx.com/partnership/...gent-indonesia
      Johanes: are you really serious in business ?
      this is really not professional
      will s/he be back in the office ?
      is s/he on vacation or something and noone cover her/him ?
      it's 9 days already, how long do you expect customers to wait ?
      and i better get some definitive answer before i start posting on lots of forum
      hello ?

      then he closed the chat

      forgot to mention
      31.08.2010 20:40:44 $ 10 Transfer Epoint New
      from august ???

      Comment


      • #4
        it's been 13 days
        and all the CS can say is "I'll report your problem to the finance dept"

        Comment


        • #5
          today's chat log

          Chat Content:
          Frank: Hi, Welcome to Intel FX. What i can help you today?
          Johanes: withdrawal
          hi frank
          acc # 5414
          it's been 2 weeks
          29.09.2010 01:56:14 $ 500 Wire Transfer 5414 New
          and also
          31.08.2010 20:40:44 $ 10 Transfer E-point 5414 New
          i'm running out of patience
          i want to see my money in my bank acc within an hour
          otherwise i might "inquiry" about intelfx to nz sec and nz sfo
          hello ?
          5 mins and you can't say a word ?
          10 mins frank
          are you ignoring me ?
          15 mins
          i guess your company doesn't take business seriously

          Comment


          • #6
            I second J4y-cool comments.....STAY AWAY FROM THIS BROKER..

            Comment


            • #7
              I followed up on j4y-cool a/c as well and this is the conversation:Adam: Hi, Welcome to Intel FX. What i can help you today?
              Mr. Gore: how long do you take to make withdrawal?
              how long do you take to make withdrawal?
              Adam: max 3 day
              Mr. Gore: i noticed on a forum were a trader is making a compalint as he wants to withdraw $500 from his a/c and its been two weeks and he still cannot get hismoney...why is this? and should i expect the same treatment?
              Adam: account number??
              Mr. Gore: acc # 5414
              Adam: please wait
              chief finance to process
              but now chief finance not comen office
              Mr. Gore: well if that is how you treat a small withdrawal i'm afraid i cannot do business with your company as i shudder to think what you would do with my larger sum of money. Thank you for your time Adam. Good day.

              Comment


              • #8
                thx a lot dbg, i appreciate it

                here's the chat log some 18 hours ago

                Chat Content:
                Frank: Hi, Welcome to Intel FX. What i can help you today?
                jx: join group IB 4484
                hi, i want to join IB group 4484
                Frank: ok
                please fill that number in ib box while register
                jx: no, i mean i already have an active acc
                i want to move my acc into group 4484
                can you do that ?
                Frank: cannot sir
                must open new account
                jx: another question, how long it takes for withdrawal via wire ?
                Frank: maximum 7 working days
                jx: will you please check acc #5414
                i believe it's been half a month
                Frank: we will pay today
                jx: ok then, i'll be waiting
                hope it won't happen again
                thank you
                Frank: ok

                and still nothing......

                Comment


                • #9
                  Kepada semua trades,

                  kami memohon kemaafan diatas segala kesulitan yang anda hadapi. Sekiranya anda mempunyai masalah, sila emailkan masalah anda melalui email : support@intelfx.com dan support berpengalaman akan membantu anda segera.

                  Email anda akan dibalas secepat mungkin.

                  Terima kasih.

                  Comment

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